• Supported, motivated, and educated clients on the Livea program via one-on-one coaching.• Personalized client's programs based on individual needs.• Worked collaboratively with team members to ensure the best possible experience for each client and problem solved for challenging clients.• Helped to meet or exceed center goals.• Trained new Lifestyle Consultants on company standards and client experience.• Helped Assistant Director with client outreach for business growth.

• Worked alongside the Center Director for overall center management with a focus on operations and sales performance.• Helped to meet or exceed metrics and goals in all company key performance indicators.• Managed lead flow for new client acquisition and maximized opportunities for center growth.• Conducted consultations with prospective clients.• Managed and resolved client challenges and concerns.• Helped lead meetings to ensure employee achievement along with center goal achievements.• Coached team members on performance and professional development.• Placed inventory orders weekly to meet business needs.• Conducted weekly and monthly inventory to determine cost of goods.• Answered phones in a prompt manner and helped clients with their needs or concerns.

• Responsible for case management, program management, staff supervision, and as needed direct support of individuals in a Community Based Residential Facility (CBRF).• Developed and implemented the participant's Individual Support Plan (ISP) and Behavioral Support Plan (BSP), if needed.• Maintained all documentation and data regarding participants including ISP's, medical treatment, appointments, medications, and case notes.• Facilitated regularly scheduled meetings with staff.• Effectively scheduled support staff to meet the program needs.• Completed 90 day and annual performance appraisals on all support staff assigned.• Formulated and provided program specific training to support staff and ensured training was maintained throughout employment.• Supported and collaborated with a sister house to help support each program's needs.

• Handled the tasks of organizing, planning, and managing the day-to-day operations of an adult day service center.• Developed the participant’s Individual Support Plan (ISP) and maintained all documentation and data regarding participants.• Planned and prepared a monthly schedule of activities providing living skills and activities according to ISP goals and objectives.• Maintained effective working relationships with clients, families, referral agencies, community resources, and staff members.• Effectively scheduled direct care associates to ensure proper staffing ratios.• Supported a second day service location by being a resource for their staff, substituted for direct care associates, and collaborated on activities.

• Helped clients with disabilities reach their desired potential within their community.• Assisted clients with many different daily living skills.• Accompanied clients on a variety of community outings.• Trained new employees as they build trusting relationships with their clients.

Provided one-on-one health coaching and motivational interviewing for college students.

Created, promoted, and facilitated health promotion programs in resident halls and university centers.Facilitated one on one behavior change sessions with students on campus.Created campus wide health and wellness events for students to participate in.