Emily Bruyn Email & Phone Number

Dillon, Colorado, United States

- Managed several projects simultaneously, scheduling external interviews, communicating with partners, keeping track of timelines, budgets, and all project collaborators.- Coordinated in person meetings and events from start to finish including booking all travel, lodging, venues, and entertainment, plus serving as the main point person for on the ground support.- Established relationships with clients and external stakeholders and resolved issues with service providers, ensuring an efficiently run event.

Silverthorne

- Organized and implemented marketing campaigns within set timelines for volunteer projects, fundraising events, and donation-based fundraisers, leading the organization to exceed financial goals by over 30%.- Served as website content manager leading a team of designers to complete a 33-page website redesign, enhancing user experience and SEO.- Drove an 18% increase in volunteer hours through social media advertising, monthly newsletters, educational materials, brochures, flyers, and in-person events- Led regular meetings and maintained budgets with advertising executives across multiple platforms to discuss project goals, objectives, and schedules.- Managed the organization's Salesforce database, streamlined automated communications, and served as the point person for all technical issues, strengthening the overall user experience.- Managed all public relations for the organization including crafting press releases, conducting radio and tv interviews, writing newspaper articles, and creating promotional materials.- Built relationships with local advertising executives, stakeholders, and prospective partners, strengthening the organization’s network and improving inclusivity in the sustainable management of the local National Forest.

Frisco/Copper Visitor Information Center

- Built guest tally spreadsheets, entered, analyzed & cleaned datasets in order to appropriately staff Visitor Center.- Managed the Town of Frisco Instagram and Facebook accounts, and increased followers by 15% in one year.- Created and distributed events newsletter, produced promotional materials, and updated the town website daily.

Dillon, Co

- Set up showings for realtors, managing a calendar for multiple agents and locations.- Maintained and updated real estate websites used frequently by prospective buyers.- Created promotional flyers and direct mail pieces for realtors while managing all final distribution.

Dillon, Colorado, United States

- Answered daily phone calls providing information on the marina, rentals, recreation, and tourism in Summit County- Booked boat rental reservations by phone, e-mail, and customer walk-ins- Assisted clients with boat safety, regulations, and operation while maintaining the highest standards of customer service- Gained extensive knowledge in POS systems and QuickBooks: Billed customers, entered invoices,inventoried retail, etc.- Excelled and maintained a professional and courteous demeanor in an extremely fast-paced and stressful environment

Keystone, Co

- Led a team of surveyors collecting daily data in order to define marketing target audiences and improve customer satisfaction.- Cleaned daily data and analyzed historical data in order to set survey quotas based on clients' prior visits.

Big Moose, New York, United States

Ithaca, New York, United States

Killington, Vermont, United States

- Provided customer assistance for ski vacation services in a fast-paced environment- Calculated opportune sale prices and negotiated packaged services for customer satisfaction- Quickly gained expertise in RTP software application and was able to mentor coworkers and serve as a customer support specialist on top of ticket sales

Barcelona, Catalonia, Spain

- Learned first-hand knowledge in Spanish tourism while breaking cultural barriers and obtainingextensive familiarity and experience with Spanish business culture- Translated and edited tour descriptions for the website’s English pages- Conducted in-depth research for new tours/activities on teambuilding and company group exercises

Ithaca, New York, United States

- Initiated and improved useful skills in community relations- Provided assistance for kids programs while learning important factors of a community organization- Helped with marketing, website development, editing, photography, and brochure development of a new, non-profit organization

Ithaca, New York, United States

Big Moose Lake, New York, United States