Emily Fitzpatrick, Cpc Email & Phone Number

Richmond, Victoria, Au

Led the expansion of our Revenue Enablement function from a team of two to ten, supporting revenue growth from $50 million to $150 million+ and growing our Customers from 2500 to 6500. Expanded the scope from Sales (New Logo) Enablement to full Revenue Enablement (SDR, AE, AM, CS, etc), supporting onboarding, product releases, new messaging, process updates, new tool implementation, SKO, etc.Developed and implemented an annual Enablement strategy in partnership with Sales and CS Leadership.Spearheaded the selection and implementation of a new Sales Process for Reps and Leaders.Partnered strategically with PMM to develop, implement, and iterate on a Product GTM process.Supported GTM teams through the successful integration of 2 acquisitions.

Chicago

Ghent, Be

Ghent, Be

Created and facilitated a weekly global Enablement call focused on best practice sharing and upskilling reps in every region by identifying learning objectives, designing exercises, and running blended training programsCreated a global Competitive Intelligence program using blended learning to upskill all GTM members on key strategies for success in competitive situationsPartnered with global cross-functional teams in Revenue organization to identify gaps to develop initiatives, certifications, and blended learning programs Global Onboarding Program owner for all GTM roles & facilitator of monthly US Region Bootcamp to reduce ramp Coordinated the creation of sales support assets used by the revenue organization Designed and execute strategies to drive adoption of Enablement tools, initiatives, and assets to drive adoption to strategic business objectives Collaborated to develop and deliver ongoing revenue training including Adult Learning Theory, program design, certifications, sales training, competitive positioning, toolkits, and product training and iterate based on data

Leading contributing author and speaker with Accelerate. Accelerate is a global networking community dedicated to the continuing education of Sales Enablement, Sales, Marketing, learning and development, and Sales training professionals

London, England, Gb

Placed in Training Magazine's Training Top 125 Award 2016, 2017 & 2018Supported Leadership with performance management & goal setting processes for teams by facilitating & coachingCreated and upskilled through observation, feedback, and implementation of the standardized coaching process Partnered with Global peers to build a HiPo Program to increase our female level 3 pipeline Coached managers to create development plans for team members designed to provide growth opportunities in the role through on-the-job learning, special projects, formal training, coaching, etc.Created learning plans with managers, support with coaching, facilitation and special projects based on gapsSupported the Regional Board to increase eNPS and employee engagement in the Midwest Region.Managed and facilitate US New Manager Training Program

London, England, Gb

Redeveloped and delivered Management Certification training program across the US for first time managers implementing Kirkpatrick Levels 1, 2 & 3 Utilized in-person training, 1:1 coaching, webinar, virtual classrooms and on the desk learning in all programsSupported role out of new Performance Management software through behavior based trainingIdentified and groomed future sales leaders from within the existing pool of talent, and accelerated their learning opportunities to benefit the needs of the businessSupported Learning Consultants in the US region through coaching, co-facilitation and feedback Supported new hire training program and Continued Sales Education through facilitation, coaching, content design and partnering with local management to refine existing content

London, England, Gb

Developed, designed, and implemented 3 month on-boarding sales training program for new employees both in person and virtual sessionsImplemented global sales training program for 12+ month experienced hiresDeveloped and administered specific training modules and 1:1 coaching aimed at improving sales employees’ skillsProvided coaching and support to new trainers to ramp up and up-skill during the transition to the L&D teamFocused on decreasing time to productivity of new Sales Consultants and increased the overall profitability of 0-12 month by $50K yr/yrFacilitated Professional Development sessions for Support Services Provided coaching and support to new trainers to ramp up and up-skill during the transition to the L&D team

Chicago, Il, Us

Partnered with Divisional Sales Managers and Regional Sales Directors in 1:1 coaching and strategy sessions to working on team development, rep development and management skills.Responsible for ongoing training and development of 800+ North American sales repsCreated and implemented curriculum focused on the Sandler Sales Process with follow up 1:1 coaching to assess knowledge retention and adoptionCharted with increasing specific KPI's in the region of North America resulting in a lift of average call duration by 20%Developed strategy to shorten ramp up of new hires within the region; conducted round table training's, call coaching's and 1:1 coaching meetings

Chicago, Il, Us

Average Trainer Score: 4.65/5 (.47 above team average)Plan, run and facilitate the Onboarding classes for new Sales RepsDeveloped and executed New Hire Training for outside sales reps based on their advanced sales experienceAssisted in curriculum development for a 27 week New Hire program, 2 week outside rep program, existing sales rep and account management continued learningWorked with HR team to develop their presentation style and teaching skill for orientation Trained over 1200 Groupon employees including inside and outside Sales Representatives, Account Managers and Divisional Sales Managers.Bronze level certified in Sandler Sales Training Techniques

Chicago, Il, Us

Project managed 18-25 campaigns/week digital marketing campaigns of national businesses Provided consultative advice on how to improve existing digital marketing campaigns to drive salesAssessed analytics to optimize ROI and interact with various other departments to meet operational goalsUp sold merchants products and services as well as focused on business retentionMember of the Internal Communications Committee, which focused on strategic thinking ad issue resolution company-wide

Chicago, Il, Us

Project manage digital marketing campaigns of national businessesProvide consultative advice on how to improve existing digital marketing campaigns to drive salesAssess analytics to optimize ROI and interact with various other departments to meet operational goalsManage 18-25 campaigns/week, focusing on conflict resolution, merchant retention and lifecycle managementUp sold merchants products and services as well as focused on business retention

Chicago, Il, Us

- Established and strengthen relationships of clients enrolled in geo-specific online marketing campaigns - Acted as business consultant and product specialist- Up sold existing clients on new product lines and combat cancellations - Managed internal records and handled confidential client information

Chicago, Il, Us

Summer tours with a children theater company

Bfa In Theatre, Acting, Directing

Improvisation And Sketch Comedy

Improvisation