Katie Graves Email & Phone Number

California, United States

San Francisco Bay Area

• Manage a $2.65M ARR SaaS portfolio of 35 Enterprise accounts through adoptions, renewals and expansions• Collaborate with cross-functional teams to enhance customer value realization and achieve business metrics• Champion customer needs while promoting scalable product solutions to build trust and targeted synergies

United States

• Received President’s Club award and Exceptional Performance award in North America for exceeding KPIs• Managed a $1M SaaS portfolio of 10 complex, global Enterprise and Mid-Market accounts with 70% expansions and international rollouts for clients such as Amazon, Arthur J. Gallagher, Sephora and Stanford University• Collaborated with stakeholders to create and streamline global account management strategies • Led and partnered in multiple cross-functional international projects that were adopted company-wide

San Francisco Bay Area

• Received multiple sales awards for presentations, public speaking, and top tactical performance• Conducted full cycle sales within dealer and direct channels through prospecting, business development, negotiations, demos, contracts, upsells and project management for Mid-Market and Enterprise clients such as Rakuten, Sutter Health and Chan Zuckerberg Initiative• Established and built client relationships at middle, senior and executive leadership levels• Facilitated sustainability trainings and seminars to clients looking to achieve project certifications and establish healthier standards (LEED, WELL, Living Building, etc.)

San Francisco Bay Area

• Exceeded an annual sales goal YoY with up to $2M goal by building long-lasting relationships with the architectural and design community to generate and close new business• Collaborated on commercial office build-outs and renovations from initial project meetings, through mock-ups, specifications, budgets, installations and post-occupancy• Educated architects and designers on ergonomic design, sustainable manufacturing and toxicology to influence healthier industry standards for built environments (commercial offices, hospitals, schools)

San Francisco Bay Area

• Executed detailed project management of commercial furniture installations and reconfigurations in collaboration with the architectural and design community, facility managers and clients• Managed projects of up to $2M budgets through bids, proposals, order entry, installations and follow-up

San Francisco Bay Area

• Executed detailed project management of commercial furniture installations and reconfigurations in collaboration with the architectural and design community, facility managers and clients• Managed projects of up to $2M budgets through bids, proposals, order entry, installations and follow-up

Sausalito, California

Provide hospitality in extremely fast-paced environment, manage reservations and special requests via phone, email, OpenTable and Urbanspoon.

Berkeley, California

Worked at the Lab of Dr. Whendee Silver, PhD Ecosystem Ecology, for Rebecca Ryals' Doctoral Research Project. (Partnered with the Marin Carbon Project)Purpose: Perform thorough and comprehensive research to help find the most successful way to sequester Carbon from the atmosphere into rangeland soils in order to reduce the effects of global warming and improve soil and plant diversity and production. Used several agricultural/rangeland locations and applied four different types of management to each: 1) Plow 2) Compost 3) Plow and Compost 4) Control.Responsibilities: Performed lab work (testing and analyses), fieldwork on rangeland management (data collection) and logbook entry.

Nicasio, California

Purpose: To help find the most successful way to sequester Carbon from the atmosphere into rangeland soils in order to help reduce the effects of global warming.Responsibilities: Conducted fieldwork on rangelands by collecting auger soil samples, measuring land plots, performing plant identification and inventory, recording data, and organizing soil samples.

Tiburon, California

Bachelor Of Arts (B.A.), Environmental Studies, Concentration In Oceans, Life And People

Activities and Societies: 1) Integrated Ecosystem Management in Micronesia course 2) Delta Delta Delta Sorority, Theta Xi Chapter 3) Field.

Education record

Activities and Societies: National Honors Society, Field Hockey (Varsity Captain), Lacrosse, Flower Show Club, Art Honors Award