Emily Campbell Email and Phone Number

Account Manager for the exclusive Herman Miller dealer in Nashville, TN, as well as an extensive network of other selected manufacturers. Alfred Williams is both a commercial furniture dealer & interior design company. As an Account Manager, I am responsible for the following:-Selecting appropriate product from over 200 contract furniture manufacturers-Helping to develop a floorplan that supports both individual and collaborative work -Ensuring project falls within budget constraints-Value engineering in order to best meet end goals in terms of both price and aesthetic-Overseeing quality control processes throughout the project life cycle-Troubleshooting problems and expedite resolutions prior to and during installation

Project Manager for the exclusive Herman Miller dealer in Nashville, TN, as well as an extensive network of other selected manufacturers. Alfred Williams is both a commercial furniture dealer & interior design company. A Project Manager's role is essentially overseeing all aspects of a furniture install (delivery, installation, punch resolution & move management) from the moment the order is placed. This includes:◾Developing installation quotes & selecting a reliable contractor ◾Tracking project budgets & reviewing all invoices related to the project◾Working directly with customers and contractors to ensure timely and efficient completion of projects◾Taking a proactive lead when problems arise to find alternative solutions and ensuring customer satisfaction◾Supporting 4-6 account managers & managing their projects during simultaneous installs

Primary Project Manager for 2 Account Representatives, and part-time Project Manager for Senior Account Representative for a full-service commercial furniture dealership with national reach. Responsibilities include:• Acting as a liaison between sales person, installers, and clients• Coordinating installation schedule for all projects until completion • Preparing delivery packages for installers to include work orders & drawings• Resolving product issues, such as freight claims, warranty issues, or shortages • Creating weekly status reports for all open projects• Monitoring all order entry & communicating corrections to various vendors