Emily Caughman Email and Phone Number

• Project coordination, clerical support, and content creation * Website design and maintenance * Graphics, copy, and social media posting schedules * Training manuals and how-to documents• Communications and marketing support * Compile and analyze user data to identify appropriate audiences for cross-channel communications * Email campaigns via Constant Contact and Mail Chimp

• Top salesperson four consecutive quarters• Protected over $15,000 in revenue by implementing creative solution to cyberattack 12/19• Mentored team in effective conflict resolution, fostering guest relationships of integrity, and implementing a strong sales strategy based on metrics analysis• Used Millennium Systems to manage guest appointment schedules in fast-paced environment

• Designed external-facing marketing materials for both digital and traditional layouts, using Canva, Adobe Creative Cloud, and Microsoft Office• Independently organized and managed multiple projects with competing deadlines• Collaborated with different sectors of UCSB Residential Dining Services on marketing and community outreach strategies, emphasizing both sustainability and nutrition• Curated and maintained photo resources• Kept up to date with current trends to effectively… Show more • Designed external-facing marketing materials for both digital and traditional layouts, using Canva, Adobe Creative Cloud, and Microsoft Office• Independently organized and managed multiple projects with competing deadlines• Collaborated with different sectors of UCSB Residential Dining Services on marketing and community outreach strategies, emphasizing both sustainability and nutrition• Curated and maintained photo resources• Kept up to date with current trends to effectively manage all social media platforms Show less

• Coordinated meal schedules and high-quality catered events for groups up to 900 people• Supervised all events to ensure logistics ran smoothly and participants’ needs were met • Utilized excel, Kx, and Event Master to document, track, and manage external conferences’ dining and catering events with acute attention to detail• Organized and reviewed weekly expense and tracking reports for accuracy and completion

• Ran exhibit booth on Urban Protected Areas and "Natural Neighbors" Initiative at IUCN World Conservation Congress, Hawaii '16• Built relationships with people from a multitude of cultures and backgrounds, over 10,000 conference attendees from 194 countries