Emily Cope Email & Phone Number

Allentown, Pennsylvania, United States

Allentown, Pennsylvania, United States

- Manage lifecycle recruitment of contingent workers using Beeline and Workday.- Coordinate MSP hiring of light industrial, professional and engineering roles for multiple client sites across the US for Thermo Fisher Scientific.- Compile and present data to key stakeholders using Excel and Power BI.- Schedule and run onsite onboarding and lead tours for future contractors and suppliers/vendors.- Schedule and manage weekly meetings with hiring managers and vendors.- Develop relationships with hiring managers and provide market data to help set business apart from local competition.

United States

- Schedule phone, virtual and on site interviews for different BioReference Laboratories locations across the US.- Conduct phone interviews with candidates for multiple clients (i.e. Hershey, Apria Healthcare and BioReference Laboratories).- Evaluate applications to confirm all information required for the background process is provided by the candidate.- Monitor the background check process from start to finish; on average will perform backgrounds on 30+ candidates simultaneously.- Decreased time from offer acceptance to start by 33%.- Lead client-facing daily meetings with the HR Manager and other high level BioReference HR team members.

Orlando, Florida

- Review resumes and schedule candidate interviews - average over 30 invites per day.- Administer an average of 10 in-person interviews per day.- Administer pre-employment assessments and surveys.- Offer positions and complete paperwork through PageUp.- Process new hire paperwork into PeopleSoft and maintain accurate candidate files throughout the recruiting process.- Directly manage onboarding processes -- conduct blue folder classes and guide newly hired candidates in properly filling out I-9 documents.- Verify I-9 and all onboarding document accuracy.- Onboard over 1000 candidates per month as a team.

Maitland, Fl

- Supported 9 clients -- Walgreens, The Scotts Miracle-Gro Company, Goodyear, Service Experts, United Site Services, EMCOR, United Rentals, Hallmark and RetailData LLC.- Moved candidates through the human resource process through scheduling, phone interviews, offer letters, background checks and drug screens.- Maintained over 30+ candidates at a time for multiple recruiters and hiring managers.- Conducted over 1,000 phone interviews during my tenure.

Orlando, Florida

- Served as final contact for escalated calls with guests as well as fielding questions from our team of 100+ Ambassadors.- Averaged a 93% grading in phone screens -- calls were graded by a panel of management for efficiency, empathy and timeliness.- Involved in monthly meetings to help refine our SharePoint to better assist current employees.

- Assisted Training Manager in planning, executing and finishing 3 week accelerated training for the call center.- Lead training classes in park knowledge, active listening and de-escalation techniques for classes of 30+.

- Answered inbound calls for all SeaWorld Parks & Entertainment parks and upsold additional products when applicable.- Averaged 1,400 calls per month, which included a large amount of administrative work per call.

Universal Orlando

I helped operate and maintain the Despicable Me attraction at Universal Studios Orlando.

Tampa/St. Petersburg, Florida Area

I updated and managed the Florida Orthopaedic Institute's Facebook page, as well as search for opportunities to publicize the company's many achievements.

Citrus Park, Fl

I worked part-time while I was getting my degree at USF. I predominantly worked in Plus Size and Intimates.

Wellington, Fl

I worked during the 2011 Christmas Season in the Juniors department.

Bachelor'S Degree, Public Relations/Image Management

Activities and Societies: PRSSA

Diploma

Activities and Societies: Marching band, debate team, music honor society