Emily Covington Email & Phone Number

Greater Seattle Area

The Executive Assistant (EA) supports the overall effectiveness and efficiency of Forterra by directing executive administrative functions to ensure consistency, coverage of essential obligations, and prioritization/scoping/resourcing of necessary work flow. The EA manages scheduling for members of the Executive Leadership Team. The EA ensures administrative functions are met organization-wide.*Schedule and prioritize meetings and phone calls with internal and external contacts. Coordinate with internal departments to ensure effectiveness, including but not limited to: outreach/engagement and speaking opportunities, transaction negotiations, and donor/investor stewardship and solicitations.*Oversee coordination of logistics for meetings/events: such as travel, lodging, facilities, IT resources, and catering for in-house and off-site meetings as needed.*Oversee preparation, collection, compilation and distribution of materials, as needed for meetings and calls.*Brief executives on meetings, priorities, logistics for the week.*Enter new contact information in contact management software.*Monitor e-mail and other communications preparing draft communications/responses, as necessary.*Work to build a team that is positive, service-oriented, cooperative and proactive in its delivery of administrative support to the organization.*Support with document management and internal approval processes, including processing and filing agreements and other paperwork.*Support other organizational and administrative efforts within the larger Forterra organization as needed.

Yakima, Washington, United States

~Strategically facilitate company-wide projects and events, while supporting the Sr. VP with marketing/office duties~Successfully led and executed complex internal audit, resulting in a robust new streamlined and standardized collateral filing structure, consistent file-naming convention, and database organization, while also establishing new company wide procurement protocol for marketing materials and merchandise; improved vendor partner relations substantially~Oversee the complex, multi-phase NPS (New Provider Suite) workflow as project manager, for all incoming providers and clinic administrators, collaborating with designers and media staff and resulting in the timely production of multimedia promotional materials used to attract new patients and funding~Act as ‘gatekeeper’ and liaison to the External Affairs Sr. VP, assisting with various ad hoc project support, such as event/meeting planning, all invoicing, weekly and monthly reporting/audits, calendar management/travel coordinating, overseeing clinic collateral orders and ordering office supplies ~Assist with planning logistics and host Community Health Fairs in Washington and Oregon to attain more partnerships~Consistently collaborate with design and media teams to update website, provider bios and reader board graphics, while contributing to visual & content design and editing skills, ensuring branding consistency; resulted in increased number of customer orders for marketing collateral and overall improved satisfaction among organization’s medical/dental providers

Seattle, Washington, United States

~Provided HNW clients with full spectrum support for a growing family of 7; to include finance/budget oversight, travel planning/accompaniment, estate maintenance, event planning and more~Communicated closely with vendors, work crews and service providers to execute large-scale projects and household construction/renovations, as well as led the annual estate upkeep and complex maintenance requirements and logistics~Operated as point-of-contact for other household staff members to ensure clients’ requests were adhered to and confirming all necessary tools were available for staff to effectively complete their duties and operate a smooth estate ~Collaborated with local vendors and co-ops to develop and execute lavish family events and gatherings, ensuring all moving parts and vendors were in sync ~Managed multiple adult & children’s calendars while juggling transportation needs, medical appointments, and extra-curricular activities to simplify and streamline daily work flow and improve work/life balance for family~Assisted with high-balance budget management and overall HNW finance support and invoicing/expenses/AP duties as well as complex, international travel itineraries

Seattle, Washington, United States

~Assisted HNW elder couple with broad scope life management including technical intervention, organization, financial planning ~Created a streamlined user-friendly filing & mail processing system to assist in smoother personal financial operations~Collaborated with banks/lending houses, service providers and vendors to develop an easy to follow comprehensive financial organizational plan, ensuring long-term autonomy and self-sufficiency for elder clients to implement ~Acted as liaison for other in home staff, coordinating the ordering of supplies, managing scheduling, and communicating with power of attorney, working collaboratively to improve the clients’ quality of life while simplifying processes~Assisted and educated elderly clients in the process of setting up email accounts, creating multiple online profiles (i.e.Medical MyChart), online banking/bill pay and provided other technical support to simplify appointment setting, provider communications, prescription management and medical records access for them to uphold independently

Kent, Washington, United States

~Designed, sold and orchestrated multiple complex international travel itineraries while directly addressing customers’ needs~Provided stellar support to clients through effective and helpful communication, practicing continual patience and a solid understanding of various IT systems including 888, Sharepoint, Sabre Cruises, Cruisingpower, ensuring vacation cruise packages/itineraries were constructed and implemented to the customers’ desires; resulted in repeat business~Consistently acknowledged by management for tech savvy abilities and strong customer service acumen; awarded multiple top cumulative sales and highest single booking of sales conversion (40%) as well as Quality Assurance scores averaging 97%

Seattle, Washington, United States

~Managed multi-million dollar project orders for Fortune 100 companies; including entire sales to install production lifecycle~Strategically oversaw the multiple high budget graphics orders for Nike, Adidas, Panera Bread Co, Taco Del Mar, etc.~Utilized exceptional organizational skills, time management and effective communication to close, initiate, implement, track and deliver graphics orders to the client on time while under budget and exceeding their high expectations~Built strong relationships with Account Management team, fellow Project Managers and Production/Install teams to seamlessly provide top notch service to clients, despite company-wide transition during upper management overhaul

Seattle, Washington, United States

~Collaborated closely with the general manager to ensure smooth daily operations, including office management duties~Consistently juggled multiple high volume client calls and captured large product orders of management-level training material/modules while documenting the orders in internal software program ~Printed and collated materials in hard/soft copies, packaged and shipped materials nationwide, providing follow-up with sender and recipient on the status of their delivery~Managed invoicing, calendar management, receptionist duties, and filed SOPs and initiated new streamlined processes

Bachelor Of Business Administration - Bba, Small Business Administration/Management

Information Technology

Bachelor Of Arts, American Cultural Studies

Associate Of Science, General

Birth Doula Certification - Simkin Center

High School Diploma