Emily Eby Email & Phone Number

West Sacramento, Ca, Us

Lake Oswego, Oregon, Us

Lake Oswego, Oregon, Us

-Primary project manager for enterprise-level client, coordinating 100+ hours/month of website retainer work and spearheading strategy web strategy efforts-Utilize technical knowledge & critical thinking for troubleshooting, front-end testing, implementation of new product features, and maintenance of product roadmap-Ensure any product updates are in accordance with the individual needs of all impacted clients -Incorporate enterprise client needs into existing web framework and make improvements to allow greater flexibility in long-term site maintenance-Act as liaison between account managers, project managers, and technical team to ensure consistent and realistic company goals, lines of communication, and customer-facing documentation-Serve on interview committees for department director, developers, designers, and project managers-Train 5+ new members of project management team and coordinate efforts to connect and educate members from other teams (SEO, digital advertising, account management) in a fully remote environment-Work with heads of all departments to implement new client management strategies, revamp existing billing systems, and take charge of website sales-Participate in weekly web applications leadership team meeting to make critical internal business decisions

Lake Oswego, Oregon, Us

-Collaborated across teams with developers, SEO experts, digital advertising strategists, and business development managers to deliver a seamless package of products & services-Led client calls with clients crucial to business success and effectively communicate needs with various areas of the company-Initiated process improvements in new website builds, including client intake & discussions, development work, and launch timeline, and communicate with stakeholders on the status of initiatives-Built out high-quality product documentation, client-facing proposals, user stories, and internal technical requirements-Adhered to Scrum guidelines & Agile principles to maintain a bi-weekly product upgrade release schedule, along with more frequent client-specific launches-Trained fellow project managers on product testing, client communication, and company-wide best practices

Lake Oswego, Oregon, Us

-Managed client initiatives from scoping to launch, including API & CRM integrations, optimized content creation, SEO best practices, expansion of product capabilities and more-Worked on 6+ new site builds for different clients simultaneously, while also balancing other client maintenance-Operated within a variety of project management & software systems to achieve successful sprint schedules-Trained clients on use of their new content management system & remained the primary point-of-contact for ongoing maintenance and new projects-Ran weekly meetings for high-stake clients and provided recommendations for the best use of their retainer hours

Lake Oswego, Oregon, Us

-Created optimized content & metadata for new website landing pages & blogs-Analyzed and transcribed client calls to aid in marketing operatives-Developed client-specific monthly reports on keywords, campaigns, form leads, and calls to present Google Ads & Bing performance-Monitored social media accounts, responded to comments & messages, scheduled daily & weekly posts, and generated content suggestions-Built and optimized Google My Business listings on a monthly basis-Worked within CMS to update site content, build additional pages, and assist with new site builds

Davis, California, Us

-Achieved a positive, communicative working environment as a team with peers and supervisors to advise the student population of 5,300 students in 36 majors-Provided in-person, phone, and email front-desk management during peak rush hours, handling adverse situations at front desk with a calm demeanor and positive attitude-Actively took part in hiring and awards committees for higher-ranking positions.-Trained new hires and maintained working knowledge of campus-wide and college-specific requirements & regulations.-Assisted in designing and implementing new procedures and policies quarterly. -Offered one-on-one support in advising sessions as well as quarterly presentations to groups of 20+; performed General Education and Preliminary Degree Checks to keep students on path to graduate-Recruited new students for the college through event tabling and live panels.-Nominated for college-wide Peer Advisor of the Year.

-Maintain existing and form new partnerships with surrounding area wineries through in-person and virtual communications-Create and manage ever-growing inventory of 1,000+ bottles of wine-Allocate wine for campus-wide events throughout school year-Propose budgets and plan events for CAAA-Provide day-of event assistance

-Distribute member surveys to evaluate areas of improvement for chapter-Create goals for the year and perform quarterly check-ins-Maintain yearly chapter calendar-Coordinate Leadership Consultant visit bi-annually to show off chapter and seek assistance in improvement

Davis, California, Us

-Worked as a team with 1-2 others to manage busy night rushes lasting several hours-Effectively served all customers with the beer of their choosing and a positive demeanor-Communicated a variety of information to those curious about styles of beer and the brewing process-Developed and maintained good relations with regular customers, remembering their name and their usual order

-Designed quarterly projects on specific aspect of student waste to present to Sustainability & Nutrition Office-Tracked food waste at dining commons every quarter and described in newsletter-Tabled in dining commons to bring awareness to how students can improve their daily habits

Palo Alto, California, Us