Emily Ely Email & Phone Number

Baltimore, Maryland

• Collaborate with the Data & Analytics Senior Leadership team (Chief Analytics Officer, Managing Director, Program Director and Customer Success Manager) to assure that daily operation of the organization progresses smoothly and right-sized to support the growth, client demands, goals and vision • Engage with internal and external recruiters to lead and facilitate effective talent acquisition, selection and onboarding, including bringing together of candidates to present to managers and training new hires to assure successful transition into 14 West, its environment and culture • Drive and execute internal process improvement efforts, both formal (projects) and informal (incremental improvements)• Lead and own communication strategy and change management efforts to ensure all D&A team members and other stakeholders are appropriately informed • Guide the Data & Analytics Senior Leadership team in creation of structured goal setting and measurement; including reviewing departmental risk analysis/SWOT, and align activities regarding department vision and long-term strategy• Assure there are clear and adopted business process metrics that drive departmental performance and corrective actions to optimize performance• Assist, across all levels of the organization, with personnel career planning & development, including positioning people for next role(s) within the department or larger organization• Support all financial planning, budget management, client billing models and gap analysis, as well as manage process for monthly affiliate billing and vendor and contractor relationships

Owings Mills, Md

Represent the department in meetings with Executive Leadership and Senior Managers to determine company strengths and weaknesses and to advise on department deliverables and marketabilityInform internal and external stakeholders of programs, new department initiatives, and operationsAdvise and counsel to the executive committee regarding department operational needs and successesOversee operational strategies for consulting including consultant resource allocation, support team allocation, overhead management, resource management and interdepartmental collaboration to achieve successful project deliveryManage consulting resources to meet revenue, profitability and net billable hours for the departmentProvide oversight to program deadlines and quality of consulting project deliverablesRecruit, manage, and deploy consulting team assetsLead new project launches – team assignments, transition from business development team, final project work plans, pricingParticipate in activities of the executive team - strategy, budgeting, project design, marketingLead consulting practice management weekly team meetingCo-lead consulting practice management quarterly mini-retreatParticipate in final presentations of key client deliverables - in web meetings and in on-site meetingsCollaborate with the business development team on overall practice development, proposal development, and on the development of consultant practicesStrategize with other department managers to coordinate operations and marketing initiatives. Address client concerns and challenges to resolve issues in a manner acceptable to both parties.

Owings Mills Md

Conduct analysis of consulting department and direct the implementation of career planning to assess the company's current and future workforce and forecasted the learning needsDirect the development and implementation of an evaluation methodology that continuously measures the quality and effectiveness of all training and development programs to ensure that optimum ROICollaborate with stakeholders, Executive Leadership, Senior Managers and key team members, to develop policies related to talent managementManage workforce development and talent management programs for the consulting departmentDevelop a comprehensive training program, including policies, procedures, evaluation, and budgeting to professionally develop staffAdvise and share information on common expenses and budgets for program matters, negotiated with internal and external partners and continuously evaluated activities, programs and systems for improvement Apply a long term perspective in examining policy issues and developing strategic plans for various programsProvide advice and counsel to employees on work and administrative mattersDesign and plan innovative strategies and education and outreach initiatives to communicate, train, and inform the workforce on talent development programsProvide training and career development for employeesPropose and implement interventions to improve organizational effectiveness.Create and develop new curricula based on Executive Committee recommendations and findingsAssess the effectiveness of current client curricula based on adult learning principles and enhancing human potentialImplement new training technologies within the classroom experience and operate as subject matter expert for the Consulting Department and Client Services DepartmentOn-board new consultants into the Consulting Department and develop their expertise in Levin Group programsCreate and implement a First Week Orientation Plan for all new Levin Group Employees

Owings Mills, Md

Created a project plan for 12-month client engagements. • Served as Project Manager to guide implementation and buy-in from the client’s team. • Developed key metrics and train the client to analyze the data and review the metrics. • Reported to key stakeholders regarding the successes or opportunities based on metrics and implementation progress. • Encouraged clients to commit to another engagement. • Facilitated learning in a classroom setting and in one on one environment. • Support edfellow consultants in understanding and implementing the new programs as well as encouraging a positive morale in the department. • I served as a department representative to our Technology Steering Committee for 6 years. • In this role I worked directly with over 190 dental practices to create and project manage their 12-month engagements, handling up to 28 engagements at any given time.

As an imaging services representative my tasks included:• Secure business from existing and potential customers by means of visiting the customer facility, making sales presentations and/or contacting by phone. • Secure opportunities to present feedback requirements, and follow up on that feedback. • Establish professional customer relationships with appropriate customer personnel (physicians, office management, and staff). • Submit weekly activity summary reports highlighting customer-related activities. • Perform all assigned duties in the designated sales territory. • Participate in applicable marketing/ sales events/ dinners • Territories covered: Carroll, Frederick and Howard Counties

Bachelor’S Degree, Business Administration/ Marketing, 3.8

Bachelors of Science Degree Major: Business Administration/ Marketing

Bachelor Of Science (B.S.), Accounting And Business/Management

Incomplete, finished degree at Towson University

Diploma, General