• Proactively created the quarterly FSR Newsletter of the contributions the FSR Team has made to the company that resulted in cross-team collaboration, increased manufacturer collaboration and increased FSR Team Sales growth • Exceeded sales plan year over year and ended FY23 career at 120% GP Dollars and 115% GP Percent with 110% Net Sales• Managed weekly customer meetings regarding customer needs, backorders, product inquiries and order tracking • Created close customer relationships by delivering consistent and quality customer engagement in the field to 239 accounts across the NC state territory• Independently prepared and presented Business Reviews using McKesson Business Analytics tool to Executive Directors and Leaders at the facility level • Worked 1:1 with Corporate Account Directors and VP of National Accounts on projects to help sustain business • Partnered with outside manufacturers and vendors to create presentations and managed Vendor Committee meetings

Provide direct customer service to all oral surgery patients including scheduling appointments, verifying insurance benefits and responsible for the preparation and presentation of all financial arrangements for upcoming patient care. Reduced patient no-show rate by 50%. Responsible for tracking in microsoft excell and collecting on all overdue balances in the over 60 day category. Responsible for accounts payable and accounts receivable. Created training manual that is used for new employee hires. Sterilized all surgical equipment and set up rooms for upcoming surgeriesMaintained airway and assisted oral surgeon in sedation

Managed existing durable medical equipment departments of two Urgent Care Facilities and one Family Medical Practice and responsible for creating a durable medical department in one Urgent Care Facility. Responsible for measuring, ordering and the fitting of durable medical equipment to various Orthopaedic patients and athletes in the North Carolina and Virginia territory. Aided in meeting and exceeding annual sales goals and patient growth.