As the Business and Operations Manager, I handle all billing, Client Services, Office Operations, and Human Resources. This very dynamic role requires me to handle many time-sensitive matters at once and seamlessly switch hats from behind the scenes to a customer-facing position. It's because of this I have mastered time management and prioritization. it is my main goal to get as many tasks done efficiently and effectively while supporting my clients.

• Participated in the recruiting process, writing, posting, and managing job listings, scheduling interviews, tracking the interview process, and carrying out the next steps with candidates, ultimately finding talent for 5 open roles• Facilitated On/Off boarding processes for approximately 15 people• Assisted in the year-end process, scheduling formal reviews, getting feedback from top executives on the process, and improving the format for the next year• Created and sent yearly… Show more • Participated in the recruiting process, writing, posting, and managing job listings, scheduling interviews, tracking the interview process, and carrying out the next steps with candidates, ultimately finding talent for 5 open roles• Facilitated On/Off boarding processes for approximately 15 people• Assisted in the year-end process, scheduling formal reviews, getting feedback from top executives on the process, and improving the format for the next year• Created and sent yearly compensation statements for all (45) employees• Submitted monthly expense reports for up to 5 Managing Directors.• Calendar Management and scheduling for 5 executives across 5 departments Show less

• Navigated approximately 1,000 customers through Lutron marketing channels • Generated approximately 600 new leads for Lutron dealers and the sales team • Created, organized, and managed the implementation of the upgraded fabricswatch library for over 500 styles of fabric, directly improving sales staff andclient experiences in the showroom• Worked closely with leaders of the Experience Center Team, ultimately creatingnew scheduling software to solve demand problems and… Show more • Navigated approximately 1,000 customers through Lutron marketing channels • Generated approximately 600 new leads for Lutron dealers and the sales team • Created, organized, and managed the implementation of the upgraded fabricswatch library for over 500 styles of fabric, directly improving sales staff andclient experiences in the showroom• Worked closely with leaders of the Experience Center Team, ultimately creatingnew scheduling software to solve demand problems and create a better customer experience Show less

• Acted as studio coordinator, head of operations and executive assistant for 6 total clients over the years• Created and pitched over 50 decks to clients and investors• Designed and fabricated promotional material for marketing campaigns• Produced over 6 art shows across NYC• Applied to over 20 grants and managed the process award process whenreceived

• Merchandized, organized and brand blocked products across 4,000 sq ft space• Managed inventory, purchasing, and vendor relationships for 50% of store• Scheduled and co-managed (10 or more) employees• Trained (5) new staff members on POS system, company policy, and customerservice skills needed for job requirements