Emily Eccles Email & Phone Number

Liverpool, GB

Liverpool, GB

Liverpool, England, United Kingdom

In my current role, I work to deliver effective engagement of members and employers with the benefits of the scheme, to help them value and understand their pension, and to actively plan for their retirement. A significant part of my role is focused on driving channel shift using digital solutions, including working on CX Transformation projects and.

Liverpool, United Kingdom

Acting as a single point of contact and Subject Matter Expert for a key business area. Leading the communications approach for business priority projects, including the launch of a new online self-service platform for customers, the pilot and rollout of a new tracking feature for repairs appointments, changes to our frontline services in response to.

Liverpool, United Kingdom

• Responsibilities include:
• Co-ordinating and implementing communications strategies and campaigns which align to strategic objectives and key messages.
• Acting as the point of contact for divisional, external and stakeholder campaigns
• Planning and co-ordinating engagement projects and events
• Editor of the quarterly staff and membership magazine
• Creating and maintaining content for the intranet, website and social media channels using Content Management Systems, publishing tools and Search Engine Optimisation.

• Collaborating with clinical and corporate services, suppliers, key partners, voluntary organisations and stakeholders, managing and supporting engagement projects both with staff and members of the public
• Producing and delivering social media strategies which support key messages, campaigns and events happening within the organisation
• Copywriting, proof-reading and coordinating internal and external publications and messages
• Responsible for supporting project management and events management
• Representing the team at operational meetings with frontline services and providing Communications support

Liverpool, UK

• Assistant to a multidisciplinary communications team
• Copywriting ad proof-reading messages for internal communications messages and campaigns
• Supporting colleagues to create social media strategies
• Responsible for supporting project management and events management
• Managing the team inbox and handling queries from staff, stakeholders and members of the public

Master Of Science - Ms, Public Relations, Advertising, And Applied Communication, Distinction

I completed my masters part-time, while working full-time and changing jobs halfway through. I wrote a 20,000 word dissertation on how.

Bachelor Of Arts - Ba, Spanish And Italian, 2:1

Activities and Societies: Liverpool University Singers, Liverpool University Band Society (Social Secretary)I studied Italian and Hispanic.

International Baccalaureate Diploma, English Literature, Spanish, Italian, History, Mathematics, Biology, 32 Points