Emily Graetz Email & Phone Number

Brentwood, Tennessee, United States

My role involves facilitating organizations in reducing risks stemming from internal processes, personnel, and systems. This involves examining the procedures an organization employs during its operations, investigating them thoroughly, and then compiling detailed reports documenting these activities.Responsibilities involve:Collecting operational risk-related data from internal or external sources and performing statistical analyses to quantify risk;Comprehending legal, regulatory, and industry-standard best practices concerning client/customer confidential data; and Interpreting and drafting intricate technical and legal regulatory information into professionally written reports.

• Oversaw the compliance of insurers with Florida’s Anti-Fraud Legislation.• Enforced and reviewed over 2,000 annual reports submitted by insurance carriers to identify trends of non-compliant behavior.• Analyzed statistical information from 20 prosecutors, who focus on insurance fraud cases, funded by the State of Florida Legislature to demonstrate their annual value.• Supervised and improved the insurer immunity database pursuant to Florida’s Statutes.• Managed an insurance fraud hotline to assist the public and a Marsy’s Law hotline, which protects crime victims.

• Vetted credentials of individuals requesting records of driver’s licenses and automobiles histories.• Executed expedited law enforcement record requests.• Produced phot lineups to support field operations.

• Conducted open-source investigations and examined supplemental reports to uncover suspected fraudulent activity.• Developed reports of suspected fraudulent entities gleaned during investigations and provided them to clients. • Calculated the Customer Satisfaction Index of clients quarterly.• Collaborated with a Quality Assurance team to diagnose and prioritize product problems.• Updated a user manual for a client’s cloud-based software.

• Reviewed and analyzed data involving Government Programs such as Medicaid, Unemployment, SNAP, TANF, WIC, and Tax and Revenue.• Researched criminal intelligence information through open-source investigations and the cloud-based software.

• Initiated a research project that examined substance abuse among Florida juveniles.• Evaluated the outcomes of the Florida Juvenile Justice Foundation Scholarship recipients.

• Assisted with day-to-day activities of the Probation and Pretrial Office.• Catalogued and digitized company files that created a system to decrease workload and increase productivity.• Observed probation and pretrial interactions with offenders/defendants.• Experienced the types of services and programs offered to offenders/defendants.

Master Of Science - Ms, Criminology, 3.75

Bachelor Of Science (Bs), Criminology, 3.789

Activities and Societies: Golden Key International Honour Society, Phi Eta Sigma, National Society of Collegiate Scholars, Order of Omega.

Bachelor Of Science - Bs, Psychology, 3.789

Activities and Societies: Golden Key International Honour Society, Phi Eta Sigma, National Society of Collegiate Scholars, Order of Omega.