• Assisting the Gift Aid team in the claims process - monitoring performance in Gift Aid processing, answering queries and, organising and analysing statistical data to provide feedback to maximise compliance and generate income.• Communicating with internal stakeholders, providing updates on current reports, and being the first point of contact with any queries relating to Gift Aid.• Data Quality Management - updating and correcting supporter details on the charity' database Siebel.

• Database – Importing and exporting financial data into the database. Analysing data, running queries and liaising with colleagues and management to maximise fundraising income. Providing support and instruction to colleagues on all database matters. Reviewing all database processes to improve efficiency. General data management and cleaning to ensure a competent, systematic database.• Gift Aid – Managing entire Gift Aid procedure; liaising with various Fundraising departments and HMRC to ensure Gift Aid is being claimed to its full potential, analysing data from the Raiser’s Edge database to identify areas which can be improved and introducing new processes to maximise charity income, as well as making Gift Aid claims.

• Gift Aid – I managed entire Gift Aid procedure; revising Gift Aid processes ensuring all were up-to-date according to HMRC guidelines, introducing the GASDS and backdating claims to maximise charity income, filing Gift Aid declarations electronically and in paper form, making Gift Aid claims through the database and HMRC Online Gateway to increase the charity’s income. • Database – I assisted with the transition to a new database Raiser’s Edge; merging constituents, data cleansing and setting protocol for future data entry. Maintained accurate records of families, supporters, events and companies, and created queries to provide statistical reports. Supported the Database Manager with training sessions for colleagues. • Website and Social Media – I am confident in the use of Content Management Systems to update and create web pages for the Charity website and fundraising pages on social media.

• Provided administrative support and maintained functional working relationships between the Financial Officer, Trustees, Fundraising and Support Services teams, event participants and supporters.• Mail - managed and prepared mail-outs, managed in house publications liaising with printing and design companies on production.• General administrator duties - filing, data input, proof reading, binding.• Finance – Banking, including cash handling, acknowledgement and receipt of income in accordance with accounting procedures• Community Fundraising – assisted with the planning, marketing, publicity and implementation of fundraising events and social activities, awareness raising in schools and at conferences.