• Designed technical process for data integration to pass through the following systems and programs: SAS, SAP, TE, Microsoft Excel, Tableau, and Python • Wrote documentation for a data dictionary, new metrics, and new SAP ECC field to be developed, utilizing PowerPoint, Excel, and One Note • Developed new metrics for Consumables and Expendables (C&E) group to include automation of new and existing analytics, standardization between C&E and rest of organization, and consolidation of all metrics links on SharePoint • Conducted weekly meetings with S&OP integrators to update them on the progress of developing new metrics and enhancements to Tableau dashboards; provided support for monthly leadership reviews• Managed CPFR project for manufacturer and one of its largest customers, developing slide decks for leadership, managing team SharePoint and SmartSheet pages, and providing updates to the PMO

• Configured attributes, master data types, planning levels, and key figures within IBP for various projects including inventory optimization (IO) and sales and operations (S&OP) implementations • Built SAP CPI-DS flows and processes to move data from Adexa output tables in SS into SAP IBP. Validated data in IBP against data in SS and compared different data sets loaded into dev. environments and prod. environments• Managed multiple projects simultaneously, implementing various functionalities of IBP including supply, demand, inventory optimization, and attach rate forecasting, each in separate planning areas• Wrote technical documentation for several projects including SAP CPI-DS key figure and master data flows and SAP IBP data dictionary documents. Also completed training documentation for Adexa and SAP IBP software implementation • Created detailed project plans to drive tasks to completion. Utilized Smartsheet to track milestones, resources, and timelines. • Traveled to client sites and worked remotely via Webex and Skype for Business to gather business requirements and learn how the software being implemented would be utilized by various levels of users on a day-to-day basis

• Educated prospective clients on the benefits of saving toward retirement and hiring a professional wealth manager as well as Fisher Investments’ unique approach to investing and managing portfolios for current clients. • Set, coordinated, and confirmed educational and analysis meetings between prospective clients and sales people by collecting data on the clients, investment account statements, and serving as the main source of communication between prospective clients and sales people.

• Provided guests with exceptional customized experiences in-store by learning all features of each new product in the store, suggesting product that met each customer’s needs based on interests and usage, and respecting their time.• Joined the merchandising team to completely change the look of the store each week a new product was received by continually re-designing the space that the product is kept while staying on brand with the company as a whole.• Became a leader on the community team to create, develop, and host projects to include in-store events, fitness challenges, and various fitness classes and charity events for the staff to attend.• Managed the store Facebook account to market new product to the community, utilizing a graphic designer and influential instructors and leaders in Orange County to highlight each week.• Developed new team members by educating them on proper store procedures and product, and inviting them to workout with the team at local studios and gyms in the community.

• Coordinated trade shows and other business trips including, travel, trade show booth location and registration, and writing company profiles with technical information catered to each trip or exhibition.• Developed and utilized various marketing tools such as brochures, mass emails, posters, etc. to promote the company in a professional, yet visually pleasing manner.• Completed cold calls, sent emails, attended technical schools, and networked at events in order to obtain new clients on a weekly basis.• Worked side-by-side with the lead engineer to become familiar with all features of the equipment being sold, and researched competitors’ products to understand comparisons, advantages, and weaknesses that could be improved.• Managed an expansive list of clients worldwide, catering to different cultural business procedures, time zones, and customs regulations to assure that all clients were consistently accommodated.

•Provided consulting services to business owners and managers on efficient document management and work flow solutions while marketing office hardware and services to prospective clients. •Consistently exceeded monthly quota: able to meet deadlines and keep activity standards above 100%.•Created Excel spreadsheets and ran reports to actively manage accounts using Salesforce.com.•Added value to Ricoh products by providing excellent service and extensive information on a variety of solutions and equipment. •Completed an extensive training program which included listening skills, working with various personality types, and advising businesses on how they can reduce costs and improve their workflows.

•Responsible for assisting marketing and sales departments in the front office to execute successful promotions and increase revenue through ticket sales and sponsorships. •Evolved into a leader among the interns by helping the account representatives manage and plan events and provided insight on how to creatively generate a larger pool of fans to attend. •Collaborated with a team of interns with the ability to leverage each individual’s strengths in order to complete tasks in a timely manner.•Gathered and analyzed data on season ticket holders’ likes and dislikes about their experience to improve the season ticket holder program.•Stationed at Fan Central, the season ticket holder base, at every basketball game collected and eventually processed fan information into Archtics, the season ticket holder database.

•Worked as a team leader to increase revenues, leverage opportunities to increase customer retention, and promote the business.•Utilized positioning strategies to organize and unify the various locations in distinguishing the company from its competitors.•Involved in the opening of two successful new stores, one of them becoming the second highest revenue generating store while manager. •Led and mentored a team of 7-10 to perform at their highest level and trained them on correct business procedures, resolving scheduling conflicts. •Recruited and hired employees using various methods such as Craigslist and networking.•Maintained a positive attitude with high energy while working long shifts, interacting with numerous customers.

Was able to work with a demanding clientele, catering to specific needs, selling furniture and other home appliances and fixtures. Quickly became familiar with the product line and was able to sell with a secure knowledge of product and order details. Very strong capabilities working one-on-one with customers making sure they received dedicated customer care both at the store and over the phone. Utilized and navigated the computer, phone, and online systems efficiently.