Emily Infinger Email & Phone Number

Atlanta, GA, US

• Executed custom forecast application for the Department of State. Filled gappedlead developer role for Department of State project, becoming the primarytechnical resource in all client meetings and demo’s.
• Created MetaPhase Consulting Certification Tracker application, allowingmanagement to keep track of all ServiceNow certifications, ensure compliance, andmaintain Premier Partner status.
• Conducted buisiness discovery during client meetings, built trust between thestakeholders and the design of the project, and coordinateed with MPC leadershipto leverage best practices for project pitches and new logo.
• Utilized knowledge of the Design Thinking and Agile process to step in as a BusinessAnalyst. Created stories based on stakeholder's pain points and managed clientdeliverables.
• Technical writer for Department of Energy proposal

Atlanta, Georgia, United States

• 16-week ServiceNow NextGen SkillBridge program. Program provides ServiceNow instructor-led training, self-paced NowLearning content, practical exercises, and hands-on project work.
• Coursework includes: IT Service Management Fundamentals, ServiceNow Fundamentals, IT ServiceManagement Implementation, Scripting in ServiceNow Fundamentals, Service Portal Fundamentals, Application Development.

Fairfax, VA

• Redesigned company's website and customer experience using HubSpot. Led team of 6 through research, wire-framing, prototyping, and developing/ launching a live website with an additional mobile responsive solution.
• Managed all social media accounts and business profiles. Created all digital marketing, website images, and social media content.
• Conducted communications between office and The Washington Commanders NFL Football team staff, providing collaborative marketing and scheduling projects.
• Prepared and presented treatment presentations, facilitating contracts in excess of$500,000.
• Trained all new staff on proprietary hardware and software solutions, HIPAA lawsand requirements, and standard office procedures.

Virginia Beach, Virginia, United States

• Created inventory management system using Microsoft Excel, corresponded with vendors, and managed inventory ordering for entire office.
• Mastered Patterson Eaglesoft Software
• Prepared patients for all procedures. Exposed diagnostic x-rays. Performed conronal polishing. Assisted doctor in all restorative procedures. Managed inhalation of N2O during procedures.
• Coordinated scheduling, processed payments, confirmed insurance, and entered data.

Bachelor Of Arts - Ba, Drawing And Printmaking

Ux/Ui Design