Emily D. Email & Phone Number

Middletown, Oh, Us

- Acts as main point of contact for clients, handling day to day needs and communications.- Maintains healthy client relationships to ensure high customer satisfaction and successful campaignoutcomes.- Creates contracts and manages POs and invoices via SalesForce.- Highlights and upsells additional Quotient products and services that will best help clients to meet their goals.- Works closely with clients and internal teams to ensure on-time and accurate executions of promotion and media programs.- Monitors campaign performance and provides in-depth reporting and analytics to clients on a regularbasis.- Identifies and diagnoses potential campaign issues and works cross-functionally with internal teams to provide the client with solutions.- Executes kick off calls and end of campaign briefs with clients and internal stakeholders.

Cincinnati, Ohio

- Responsible for obtaining assets, submitting production requests, creating timelines, and ensuring promo and media meet standards for launch.- Executed $7,250,000 in promo and media campaigns in 2020.- Used operations expertise to assist sales with strategies to ensure campaigns were as successful and profitable as possible.- Experienced in working with high-spend clients and providing them with top-notch customer service. –Clients included Nestle, CONAGRA, Kraft Foods, Kimberly Clark Corporation, SC Johnson & Tyson.- Internal subject matter expert for Salesforce & Digital Rebate Link product – responsible for creating trainings and internal documentation.

Cincinnati, Oh

(Campus Management acquired Hobsons Admissions products in Oct 2017. Continuing Client Support Specialist role at Campus Management Corp.)Provided client support and solutions for educational institutions regarding their CRM and Application processes. Clients include Harvard University, Johns Hopkins University, Duke University, and New York University among others.

Cincinnati, Oh

Provided client support and solutions for educational institutions regarding their CRM and Application processes. Clients include Harvard University, Johns Hopkins University, Duke University, and New York University among others.

Cincinnati, Oh

Coordinator for the Emergency Medicine residency rotation and administrative assistant to multiple Emergency Medicine MDs and PhDs

Middletown, Oh

Bachelor Of Arts - Ba, English Language And Literature/Letters

Awarded transfer scholarship to Wright State for maintaining a GPA higher than 3.5 at Sinclair Community College. Achieved the Dean's List.

Associate Of Arts - Aa

Appeared on the Dean's List seven out of eight quarters while attending Sinclair.