Emily Jackman Email and Phone Number

Product owner of Salesforce C360, responsible for organizing, maintaining, and prioritizing product backlogs.Collaborate with cross-functional teams and leadership to ensure product alignment with strategic objectives.Gather requirements across diverse areas and users, and converting and developing them into a product solution.Use critical thinking to breakdown problems, evaluate solutions, and make decisions.

• Manage all telecommunication services for national accounts• Develop and protect client relationships, while identifying areas of growth• Project manage major roll outs, overseeing teams of 2-3• Main point of contact for all customer inquiries, including billing, service, and Granite operations• Visit client headquarters as needed to present RFP proposals, customer reviews, and introduce new products and solutions

• Analyze web site rankings and traffic, to develop a holistic understanding of our clients online marketing performance• Use Microsoft PowerPoint to compile statistical findings and present recommendations to clients• Worked to develop branding strategies to increase client visibility in the online sphere • Accessed online platforms such as Kenshoo, AdWords, AdCenter, Adgooroo, and ComScore