• Initiating contact and follow-up contact with clients from all levels and sectors of the public sector to establish and maintain positive professional relationships and to support effective contract administration• Engage with clients to understand their needs, understand how they may be supported by the firm's service offerings, and support the scoping of project engagements in a manner that provides best value• Locating and analyzing public sector project opportunities for potential fit to the firm's service offerings• Leading the planning, development and timely distribution of effective corporate proposals that present the firm's proposed services/deliverables and capabilities in a clear manner, addressing client requirements• Planning, developing and implementing a variety of written materials for clients and external audiences for a variety of purposes and media (e.g. presentations, documents, e-mails, e-zine, articles, web content, brochures, etc.)• Preparing and proofreading/editing reports, briefs, and other professional documents (such as RFx’s, proposals, etc.)• Establishing and maintaining accurate and up to date repositories and records of client engagement, the corporate address book, corporate resumes, and related project information and standards/templates for the same, to support reporting, recordkeeping, information management, communications campaigns, and performance measurement• Planning for special events and engaging with clients to represent the firm and its offerings at events or trade shows• Preparing and disseminating invoices using QuickBooks• Assisting with writing Fairness Reports as required for various procurement processes• Booking travel and submitting travel claims• Other related duties to support the firm's client relationships, communications and culture, as required

• Providing excellent customer service, engaging in opening and closing duties (opening and closing cashes, performing bank deposits, setting goals and targets, reacting to trends and traffic, etc.), ensuring loss prevention, supporting and training staff, managing up to 8 staff at a time on shifts, and managing customer services issues• Ensuring visual standards are executed and maintained• Planning and managing monthly floor sets• Balancing payroll budget, scheduling and hiring (participating in interviews and conducting reference checks)

• Coordinate various administrative functions of selection processes (scheduling tests and interviews, coordinating meetings rooms, preparing interview documents, creating competition posters)• Coordinating the Outlook calendar of the Manager, Human Resources• Payroll: assist all staff with timesheets and working with payroll administrators to process payroll• Various Administrative tasks: Receive and code all HR invoices for finance, respond to a variety of inquiries from both internal and external people, prepare documentation for meetings, assist the Manager, Human Resources and Human Resources Specialists with any administrative tasks necessary• Act as Secretary on the Joint Health & Safety Committee: record meeting minutes, receive monthly inspections and act on any necessary issues flagged during these inspections• Tracking probationary and performance appraisals in Excel as received• Creating and maintaining electronic files in HRIS and paper files for all employees• Job Evaluation: take minutes for the job evaluation committee, and ensure salary charts are up to date• Reporting & Statistics: attrition, overtime hours, short term disability and sick leave hours, headcount and sick leave hours

• Coordinate various administrative functions of Selection Processes (scheduling tests and interviews, coordinating meetings rooms, preparing interview documents, preparing and disseminating various documents such as offer letters and employee terms and conditions for signatures, creating competition posters, screening reports, verifying priority candidates, drafting correspondence, initiating security processes for candidates, and scheduling and administering Second Language Evaluations)• Interactions with clients and applicants to exchange information (respond to inquiries, send information on policies and procedures, disseminating reports, informing candidates of test/interview results, etc.)• Utilizing SAP human resources software to maintain employee employment information, and maintaining a hard copy and electronic copy of all competition files (ensuring all correct and updated documentation is included)• Advising clients on next steps in the process and offering guidance where applicable on various issues pertaining to Human Resources and Staffing

• Relief hiring process: assist with creating and posting job advertisements, respond to inquiries regarding the selection process, screen resumes, set up prescreening tests & interview times, prepare prescreening & interview documentation, conduct reference checks as required, ensure follow up for missing documentation, draft letters of offer, organize & present at general orientation sessions for new relief staff, and observing interview processes• Maintain Human Resources Database (Microsoft Great Plains): modifications concerning new hires, movement of employees to other programs, changes in hours of work, vacation and sick entitlements, address and telephone numbers, banking information, performance reviews, education & training, etc.; run date of next raise reports and input raises into payroll system; maintain a high level of confidentiality regarding all employee information and data• Staff Training: organize mandatory training sessions for employees, register employees, maintain training records in electronic and paper format, and track employee attendance at training sessions• Health and Safety – WSIB: submit Form 7’s electronically, assist with lost time calculations, prepare early and safe return to work plans (including offers of modified duties), ensure Functional Abilities Forms are created for each site, assist in creating Early and Safe Return to Work packages for each site; received training by an employee liaison from WSIB• Performance Appraisals: monitoring and tracking probation, trial and annual appraisals for unionized positions• Administrative and Clerical Duties: create and maintain both electronic and paper version of employee files, take minutes at various meetings including investigations and supervisors meetings, understanding the collective agreement (ensuring terms and conditions are respected, liaising with the union and management, etc.), filing, creating reports and data using organizational statistics, and various other duties

• Recruitment and Selection: meeting with hiring managers and HR Advisors to discuss staffing requirements, preparing job postings and posting them to various sites internally and externally, tracking job competitions through Excel, preparing and administering tests and exams, communicating interview and/or exam results to candidates through correspondence, scheduling meetings, interviews and exams between all parties involved (candidates, HR Advisors and hiring managers), setting up language evaluations for candidates, and assisting in preparing interview questionnaires to ensure all competencies properly assessed• Statistical Data: creating statistical information on staffing activities, attrition, demographics and historical data, and various other clerical and administrative duties• Other: greeting candidates when they arrive and preparing them for interviews, providing support services in staffing, observing interview processes, providing excellent client services, responding to inquiries regarding job postings and/or applications via telephone and e-mail, filing applications and inquiries, and various administrative and clerical tasks as needed