Emily Jones

Emily Jones Email and Phone Number

Principal Advisor Customer Experience and Advocacy at Energy Queensland @ Energy Queensland
townsville, queensland, australia
Emily Jones's Location
Greater Brisbane Area, Australia
Emily Jones's Contact Details

Emily Jones personal email

n/a
About Emily Jones

Experienced Performance Improvement Manager with a demonstrated history of working in the utilities industry. Skilled in Talent Management, HR Consulting, Executive Search, Employee Engagement, and Graduate Recruitment. Strong consulting professional with a Master of Human Resource Management focused in Business from University of Newcastle.

Emily Jones's Current Company Details
Energy Queensland

Energy Queensland

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Principal Advisor Customer Experience and Advocacy at Energy Queensland
townsville, queensland, australia
Website:
energyq.com.au
Employees:
1375
Emily Jones Work Experience Details
  • Energy Queensland
    Principal Advisor Customer Experience And Advocacy
    Energy Queensland Jun 2021 - Present
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  • Energy Queensland
    Customer Experience & Continuous Improvement Manager
    Energy Queensland Nov 2017 - Jun 2021
    Newstead
    View
  • Energex
    Performance Improvement Manager
    Energex Feb 2016 - Nov 2017
    Newstead
    Responsible for identifying, managing and delivering multiple projects of varying complexity to improve process efficiency across Energex's Connected Customer Services Group. The position is responsible for the Group’s learning and development program, including induction. This position manages process documentation and improvements, including the on-line knowledge management tool, internal document control, compliance, auditing and group process improvement projects. The position provides change management expertise to drive a culture of continuous improvement across the Group.
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  • Energex
    Hr Business Partner
    Energex Sep 2014 - Jan 2016
    The HR Business Partner works closely with leaders to align people performance with business objectives. The HRBP provides strategic and tactical advice, and coaching to build people management capability and has a role in pro-actively identifying and addressing people issues and behaviours. This position serves as a consultant to leaders on human resources-related issues and acts as an employee champion and change agent. The HRBP is expected to perform multiple roles including: strategic partner, operations manager, emergency responder and employee mediator.
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  • Energex
    Senior Hr Consultant
    Energex Feb 2014 - Sep 2014
    Responsible for the development and deployment of people sourcing strategies, policies and projects. The position is responsible for ensuring the provision of expert advice and guidance to managers and employees for activities relating to recruitment, grading, remuneration and other general HR advice, as well as delivering end to end recruitment and labour hire services. The Senior HR Consultant supports the business in undertaking core HR activities and in consistently applying HR practices and policies in their areas of responsibility.
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  • Energex
    Hr Consultant
    Energex Jan 2011 - Feb 2014
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Emily Jones Skills

Performance Management Stakeholder Management Change Management Employee Engagement Hr Consulting Recruitment Advertising Talent Management Business Process Improvement Management Leadership Workforce Planning Project Management Human Resources Employee Relations Strategy Talent Acquisition Contract Recruitment Technical Recruiting Interviewing Project Planning Sourcing Training Executive Search Graduate Recruitment

Emily Jones Education Details

Frequently Asked Questions about Emily Jones

What company does Emily Jones work for?

Emily Jones works for Energy Queensland

What is Emily Jones's role at the current company?

Emily Jones's current role is Principal Advisor Customer Experience and Advocacy at Energy Queensland.

What is Emily Jones's email address?

Emily Jones's email address is em****@****.com.au

What schools did Emily Jones attend?

Emily Jones attended University Of Newcastle, University Of New England (Au), The University Of Queensland.

What skills is Emily Jones known for?

Emily Jones has skills like Performance Management, Stakeholder Management, Change Management, Employee Engagement, Hr Consulting, Recruitment Advertising, Talent Management, Business Process Improvement, Management, Leadership, Workforce Planning, Project Management.

Who are Emily Jones's colleagues?

Emily Jones's colleagues are Thomas Waerner, Ellie Whitfield, Melanie Heyward, Tony Meredith, Cory Mchardie, Logan Ager, Ben Hayes.

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