*Assisted patrons in use of library equipment and digital resources*Entered and modified data in patron record software*Performed basic troubleshooting on computer hardware and software*Developed and modified spreadsheets for internal use in tracking program attendance statistics, scheduling meetings, and organizing collection inventories

*Assisted patrons in use of library equipment and digital resources*Entered and modified data in patron record software*Performed basic troubleshooting on computer hardware and software*Helped develop new ways to meet patron needs during pandemic and adapted to use new processes and procedures*Developed and modified spreadsheets for internal use in tracking program attendance statistics, scheduling meetings, and organizing collection inventories

Accompanied main choir, sections, ensembles, and solosDependably attended weekly rehearsalsWorked one-on-one and with small groups of students to prepare for vocal and instrumental competitions

*Organized and retrieved student records through several integrated software platforms*Identified causes of acceptance letter errors then developed and implemented a successful solution to the problem through several iterations of testing*Transitioned management of campus visits from a multi-system process to a single CRM*Gathered information regarding new features and tools and documented findings*Created training materials for student workers and full-time staff in many roles… Show more *Organized and retrieved student records through several integrated software platforms*Identified causes of acceptance letter errors then developed and implemented a successful solution to the problem through several iterations of testing*Transitioned management of campus visits from a multi-system process to a single CRM*Gathered information regarding new features and tools and documented findings*Created training materials for student workers and full-time staff in many roles and offices Show less

*Designed and implemented a new system for managing registration and attendance in CRM*Managed check-in and course registration at each of 17 events averaging 70 new students each*Standardized and automated repetitive document creation tasks using templates and macros*Assisted students with navigating Campus Connection software and registering for classes*Answered questions from students and parents about courses, policies, and campus resources*Collaborated with advisors… Show more *Designed and implemented a new system for managing registration and attendance in CRM*Managed check-in and course registration at each of 17 events averaging 70 new students each*Standardized and automated repetitive document creation tasks using templates and macros*Assisted students with navigating Campus Connection software and registering for classes*Answered questions from students and parents about courses, policies, and campus resources*Collaborated with advisors, staff, and students to solve scheduling problems Show less

*Adapted techniques to facilitate students with different learning and communication styles*Accumulated 350 contact hours via 3-4 weekly tutoring sessions with 1-6 students per session*Communicated orally with students, listening to questions and explaining course concepts*Assessed student knowledge and needs and provided information to satisfy their expectations