Emily Edwards Email and Phone Number

Healthcare Executive with over 15 years of experience in nursing leadership, operational excellence, and quality improvement, recognized for reducing documentation time, achieving high patient experience scores, and enhancing clinical education programs.How I Improve Patient Safety- Elevated patient experience scores to the 95th percentile.- Decreased adverse events, falls, hospital-acquired infections, and readmissions by 17% through enhanced training and documentation strategies.- Consulted on event investigations, risk assessments, quality reviews, and patient education.Leading Professional Development- Championed professional development among nursing staff by opening communication channels, continuous feedback, and developmental opportunities.- Designed, instructed, and launched the accredited Graduate Nurse Residency Program.- Introduced advanced training that enabled care for complex patients in critical care units.Bolstering Operations- Revamped deployment to lead roll outs to 164 hospitals and 121 ambulatory care centers.- Established and maintained critical provider agreements including provider PSO contacts, shared staff agreements, and third-party vendor contracts.- Reduced inpatient denials by 21% and shortened patient length of stay by 1.3 days through strategic partnerships with physician stakeholders.- Streamlined RN documentation reducing time spent documenting by 34 minutes per patient per shift.