Project Manager: MGB Office of the Chief Medical Officer• Lead collaborative groups that drive quality improvement across MGB hospitals. Stakeholders include hospital-level and enterprise-level cross functional leadership and subject matter experts. • Leverage quantitative and qualitative data to inform decisions.• Frequent deliverables include developing clinical policies, protocols, or guidelines, and coordinating with cross-functional teams to operationalize these resources in Epic. Specific clinical examples include post-cardiac arrest care, care for ventilated patients, and resuscitation response.

Project Specialist: Specialty Programs and Clinical Collaboration; Quality and Patient Experience Department• Supported specialty area collaborative groups to convene clinical leaders across MGB inpatient medicine to advance quality and safety.• Analyzed sepsis care data to inform quality measurement and performance across seven MGB acute care hospitals.

• Project manager for research and quality improvement studies at the Center for Healthcare Organization and Implementation Research (CHOIR)• Perform data collection and analysis, including survey and interview development, interview coding, and qualitative data analysis.• Draft written deliverables including manuscripts, conference abstracts, project reports, and other tools that translate scientific findings into action.• Actively engage members of the Veterans Access Research Consortium through monthly communications and a mentorship program. • Member of the Diversity, Equity, and Inclusion (DEI) committee.

• Crafted and presented a series of proposed targeted investments to promote the agency’s efforts in behavioral health integration (BHI) in primary care settings; each proposed investment addressed considerations for long-term viability, including potential strategic partnerships and a budget analysis.• Researched policies and programs relevant to BHI in public and private domains nationwide to advance the agency’s policy portfolio.• Identified areas of opportunity for HPC that align with strategic goals and scope of work of the agency to expand behavioral healthcare access for MA residents.

• Conducted semi-structured interviews with key stakeholders on behalf of the Connecticut Department of Public Health to assess data challenges in measuring the progress of health indicators. • Prepared final written report that summarized interview responses and presented data-driven recommendations to improve the state’s capacity to measure the health status of its residents, ultimately informing the state’s future data assessment strategy.

• Project manager for mission-driven and operational activities, responsible for timely project success including resource prioritization and management. • Built and managed internal and external stakeholder relationships.• Directed programs vital to the organization including efforts to streamline the Board-approved awards program, and an internal communications infrastructure designed to improve organizational efficiency.• Maintained records for the Board of Directors and emerging initiatives.

• Collected, assembled, and analyzed data, for organizational leaders, which contributed to the development of new DEI, advocacy, and ethics programs.• Authored policy briefs and correspondence for the CEO, COO, and Board of Directors related to science policy, science advocacy, and ethics. • Managed logistics for meetings, conferences, and events, including a regular speaker series.

• Developed and implemented an intensive Hebrew Literacy Tutoring program to help close educational gaps for delayed students.• Efforts resulted in higher overall level of Hebrew Literacy among 5th-7th graders.

• Worked independently with students as a Hebrew and Judaic teacher, using virtual resources as the primary educational tools. • Flexible programming allowed for self-paced instruction and increased student engagement in the classroom, computer lab, and in other educational programs.

• Implemented curriculum by working with students in the classroom.• Taught lessons based on Jewish history and Hebrew and reported classroom results to the Director of Jewish Education.

• Assisted with interview transcriptions, narrative coding, and qualitative data analysis.• Conducted interviews with children ages 4 to 8 years to measure moral and social development.• Reviewed contemporary scientific literature and contributed to the development of current studies in weekly meetings. • Publication: Smetana, J. G., & Ball, C. L. (2017). Young children’s moral judgments, justifications, and emotion attributions in peer relationship contexts. Child Development. Available online. doi: 10.1111/cdev.12846

• Helped students understand material discussed in class and prepare for exams.• Created and graded homework assignments.• Led review sessions.

• Triaged technical issues for the IT department. • Solved minor technological problems.• Assisted with an office-wide update to Windows 10 from Windows 7.

• Assisted with data collection and alumnae outreach for the Women on the Move program (an education program focused on empowering women to be economically self-sufficient). • Efforts directly impacted the development of an alumnae database.

• Developed a Food Stamp Application Assistance program to help eligible persons navigate the Supplemental Nutrition Assistance Program (SNAP) application process and strengthen their overall understanding of SNAP. • Directly assisted over 20 qualified applicants to navigate the SNAP application process to receive benefits.

• Served as a resource for customers in local governments to navigate the municipal codification process. • Helped customers to understand integration of new laws in an existing municipal code.• Resulted in an influx of business and customer satisfaction from Missouri-based clients, which helped to engage a new client base.

• Directed customers to appropriate resources for solving problems. • Assisted with short-term projects for the Customer Service, Sales, Marketing, and Accounting teams.

• Directed customers to appropriate resources for solving problems. • Assisted with short-term projects for the Customer Service, Sales, Marketing, and Accounting teams.