Emily Lukas

Emily Lukas Email and Phone Number

Senior Analyst at Aetna, a CVS Health Company @ Aetna, a CVS Health Company
hartford, connecticut, united states
Emily Lukas's Location
Harleysville, Pennsylvania, United States, United States
Emily Lukas's Contact Details

Emily Lukas work email

Emily Lukas personal email

n/a
About Emily Lukas

Over a decade of experience in pharmacy and pharmacy benefits. Significant experience with project management, process creation and improvement, Medicare, and quality and data analysis. Adept at driving toward customer satisfaction throughout all steps of workflow processes. Fluent in communicating with government regulators and external business partners. Passionate about moving the healthcare industry toward affordable, quality healthcare for everyone.

Emily Lukas's Current Company Details
Aetna, a CVS Health Company

Aetna, A Cvs Health Company

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Senior Analyst at Aetna, a CVS Health Company
hartford, connecticut, united states
Website:
aetna.com
Employees:
39880
Emily Lukas Work Experience Details
  • Aetna, A Cvs Health Company
    Senior Analyst, Implementation
    Aetna, A Cvs Health Company Aug 2018 - Present
    Blue Bell, Pennsylvania, United States
    Serve as business owner for Medicare Part D Explanation of Benefits (EOB), provide Medicare Part D paper claims quality assurance and oversight, test plan benefits within the pharmacy systems prior to January 1st go-live to ensure accuracy, review and analyze metrics to identify process gaps and assist in implementing improvements where necessary
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  • Aetna, A Cvs Health Company
    Senior Consultant
    Aetna, A Cvs Health Company Jul 2014 - Aug 2018
    Blue Bell, Pa
    Performed oversight and quality analysis of Medicare Part D paper claims. Served as Medicare Part D Explanation of Benefits (EOB) business owner. Assisted with federal financial audits and plan benefits testing.
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  • Aetna, A Cvs Health Company
    Senior Complaint And Appeals Analyst
    Aetna, A Cvs Health Company Mar 2013 - Jul 2014
    Blue Bell, Pa
    Reviewed all work completed by analysts pertaining to Medicare Part D Complaints to Medicare (CTMs) to ensure complete resolution to member concerns. Served as subject matter expert for all Part D-related issues.
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  • Aetna, A Cvs Health Company
    Complaint And Appeals Analyst
    Aetna, A Cvs Health Company Jul 2010 - Mar 2013
    Blue Bell, Pa
    Reviewed, researched and resolved Complaints to Medicare (CTMs) made by members to the Centers for Medicare and Medicaid Services (CMS) via 1-800-MEDICARE and other sources. Worked with members to assist with rectifying their concerns and ensure customer satisfaction.
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Emily Lukas Education Details

Frequently Asked Questions about Emily Lukas

What company does Emily Lukas work for?

Emily Lukas works for Aetna, A Cvs Health Company

What is Emily Lukas's role at the current company?

Emily Lukas's current role is Senior Analyst at Aetna, a CVS Health Company.

What is Emily Lukas's email address?

Emily Lukas's email address is lu****@****tna.com

What schools did Emily Lukas attend?

Emily Lukas attended Pennsylvania State University-Penn State Berks.

Who are Emily Lukas's colleagues?

Emily Lukas's colleagues are Lanita Gueno, Ellyn Carvalho, Monita Darden, Sandy Markel, Pmp, Jasmine Washington, Brenda Karch, Msw, Lcsw, Mabel Torres.

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