Manages a large book of business of MSO and large enterprise clients onboarding the Dutchie POS & Ecommerce Software, as well as our headless Dutchie+ solution. This includes configuration, training/education, solution identification, instilling best practices, and e-commerce/DPOS/product fundamentals. My role regularly requires participation in the training of new hires at the Associate, Implementation Strategist I level, and Implementation Strategist II level. This role encompasses cross-funcitonal expertise across Dutchie's entire tech stack (POS & Ecommerce), with a foundational knowledge of each.

Manage a large book of business; focusing on MSOs and our Plus clients in the West Coast Territory. Implementing all new Dutchie customers on the Dutchie ecommerce platform. This includes integration configuration, training/education, solution identification, instilling best practices, and ecommerce/product fundamentals.

Manage a large book of business; implementing all new Dutchie customers on the Dutchie ecommerce platforms. This includes configuration, training/education, solution identification, instilling best practices, and ecommerce/product fundamentals.

Working closely with our Dispensary Partners and Consumers to establish long standing, positive relationships. The cannabis industry’s leading and fastest-growing e-commerce provider, powering online ordering for the top dispensaries throughout the United States and Canada. We are a product and design-focused company that has created a best-in-class experience for cannabis dispensaries and shoppers.

• Identified 1500 companies in target market that matched ideal customer profile• Researched 210 specified companies from this list and logged extensive data for project manager• Attained 100% success rate in initial sales conversation for each company and 30% success rate of actual projects in pipeline for next fiscal year• Utilizing direct marketing and supporting sales team in efforts to expand into larger target market region• Tools utilized: Salesforce, Excel, LinkedIn, Bloomberg, Hoover

-Management of orders through the warehouse to our retail customer. -Maintaining order flow processes through internal reports and Oracle -Work closely with our credit team, Ops team, and external sales reps-Customer service representative through our Dealer Services channel

• Managed family of five by creating monthly and executing schedule for three children including schooling, extracurricular activities, studying• Maintained household such as cooking, cleaning, laundry, grocery shopping, transportation• Conducted monthly write ups and activity logs for each child following the Early Childhood Education curriculum of New Zealand• Conducted monthly progress meetings with parents• Quickly adapted to new country and culture

• Managed time and collaborated with large staff to provide exceptional customer services• Trained 38+ new employees• Attained 4.9/5 star rating on customer feedback survey• Developed cohesive brand marketing materials• Set up and removal of over 10 Events• Worked multiple roles for each event