Emily Nardone Email & Phone Number

Leeds, England, United Kingdom

* Operational management of the shared service function, including the close people management of matter management team and the global solutions manager. * Deputizing for the director of Global Solutions as required and supporting in maintaining a world class global delivery organisation. * Producing and analysing weekly, monthly, and quarterly metrics.

Leeds, England, United Kingdom

Key Responsibilities:* Managing the HRSS operations, overseeing 11 direct reports ensuring all 8,000 employee’s life cycle needs are serviced.* Identify and eliminate areas of waste in the processes and day-to-day operations.* Produce weekly & monthly performance metrics for the team, management and chief.*Building and maintaining strong relationships with.

Leeds, England, United Kingdom

HR, Marketing, Alumni Shared Service Manager

HR, Marketing & Alumni Shared Service Manager

Leeds, United Kingdom

P&O Australia

Key Responsibilities:-Mystery Shop Ambassador - marking staff on mystery shop criteria daily, up to date training each staff member. -Incentive Ambassador - Driving Pandora incentives in store. Also creating and implementing store incentives to increase KPI's and meet targets -Open and Close procedures - writing and delivering a daily brief, cashing up.

Roles Include:Extensive customer service skills, working with selling techniques to clinch sales and build a good & friendly rapport. Working with & meeting/exceeding targets such as; Money, UPT, ATV.Replenishing Stock.Looking after customer saves and stock transfers ensuring everything is up to date both with customers and in store.Admin such as post.

Bachelor Of Arts (B.A.), Theatre/Theater, 2Nd Class Honours

Education record

Grades: Drama - B Media Studies - B English Language - C

9.5 Gcse'S A-C