- Provide customer service and assist customers in making informed purchasing decisions.- Demonstrate in-depth knowledge of outdoor gear and apparel to provide customers with accurate product information.- Collaborate with team members to maintain the store's visual merchandising standards- Operate the point-of-sale system and ensure accurate cash handling procedures are followed

- Supported facilitation of community meetings and events- Basic administrative tasks such as data entry, research, scheduling, writing, editing, and general communications- Collaborate with small Vermont towns and communities to kickstart their community engagement initiative- Develop communication and strategic planning toolkits containing social media posts, captions, newsletters, press releases, goals, target audiences, etc.- Interview community members, consolidate and qualify thousands of responses, co-facilitate workshops and meetings, maintain communication with steering committee and volunteers

- Manage emails, parent communications, and registration for 60 programs nationwide- Ship supplies to national programs, manage inventory, and maintain communication for a successful camp program- Manage the online store and send product to e-commerce customers- Mentor young girls ages 8-13 years old in bike handling skills, teamwork, and empowerment

- Provide knowledge and communicate with customers regarding bikes and outdoor gear to help develop an inclusive and exciting atmosphere- Answer questions and offer recommendations to customers about products and outdoor recreation

- Consolidate and analyze survey responses regarding Vermont’s creative community- Conduct interviews with local Vermont creatives and helped host virtual meetings- Establish a rich social media presence on behalf of the Vermont Create Network- Support the creation of the CreateVT action plan toolkit through interviewing, writing, and editing. Recently awarded 2022 Plan of the Year by the Vermont Planners Association.

- Research winter cycling culture in Burlington by surveying and interviewing commuters - Advocate for increased cycling infrastructure and bike commuting in Burlington - Research the impact of COVID-19 on commuting and society's relationship with cycling - Work alongside City Councilman Jack Hanson within the University of Vermont

- Responsible for constant supervision, growth, and development of confidence, resilience, and lasting character of 60+ youth ages 13-17 years old- Co-coordinated the mountain biking program; lead rides, guided riders through terrain, help develop bike handling and mechanical skills- Carried out conflict resolution and effective communication with campers, parents, peers, and supervisors