Dried floral artwork and installation

Create arrangements, garlands, personal flowers and installations for weddings and eventsManage and organize inventory of hard goods, tools, accessories and suppliesPlan and problem solve issues as they arise in a fast paced, high stress environment

Ensure a welcoming and seamless experience for guests, both new and regularMaintain complete working knowledge of a changing food, dessert, cocktail, wine and beer menuResponsible for up to 40 guests per night while supporting fellow team members on the floor

Provide excellent service while filling client's cut flower, plant and container needsTrusted as go-to operational person and problem solver in managers absenceDesign custom arrangements and bouquets for clients and storeTop grossing sales associate at Newbury Street location

Responsible for all department operations: margin and sales goals, ordering, inventory, merchandising and customer serviceBuild relationships with local seasonal vendors, the Boston Flower Exchange and JacobsonBook, design, price and install special events and weddings

Deadline and detail oriented when working on administrative duties aloneGoal oriented when working with a team; ability to find common ground in differing prioritiesWorked in 4 stores over a 3 year period, always searching for growth and new challengesExemplify characteristics of a leader; communication, accountability, flexibility, problem solvingEncourage development and retention through clear expectations, training and feedbackManage all aspects of a busy sales floor and customer service booth

Assist customers in outfitting based on their various needsMerchandise storeDesign advertisements, business cards and marketingMaintain customer database

Aided in layout and drawings for the Al-Khobar Hotel and Residences guest room scheduleChose last minute finishes for the Al-Khobar guest rooms

Created two sets of material reference binders for the Al-Khobar Hotel and ResidencesObtained and entered data for the Al-Khobar finish scheduleCompiled materials for and designed and assembled layout of the standards board for the Hayatt Place, DC

Oversaw staffing for three branches; Provided sales training for new hires Sourced applicants online and through attending numerous job and career fairs Conducted business to business sales Met with CEO's, CFO's, Controllers and Facilities Managers to present them with purchasing strategies based on their needs, risk tolerance, and usage profiles

Managed staff of 30-90 associates Evaluated on personal and store sales goals; hourly, daily, weekly, monthly and quarterly Analyzed business results, planned and executed floor sets, staffed and trained, performed labor scheduling, payroll maintenance and oversaw merchandise flow Maintained store during a company-wide store merger