Emily Oliver Email and Phone Number

Selling of bridal gowns and bridal accessories. Put in orders in the computer using Bridal Live software. Took money by using credit card machine and taking cash and giving back correct change. Checked in orders and notifiying customers of product arrival. Made follow up calls, schedule appointments, and help maintain appointment calendar

Made and maintained current and two week out schedule. Placed weekly orders and emergency orders when needed. Counted individual product for quarterly inventory. Maintained a positive work environment for my staff.

Improved office organization by compiling financial spreadsheets, organizational charts and company datareports using advanced Microsoft Excel functions.Developed and implemented employee manual outlining all proper business procedures and office policies.Maintained status reports to provide management with updated information for client projects.Developed and created effective filing system to accelerate paperwork processing.Assisted with payroll preparation and entered data into cumulative payroll document.

Quickly identified problem situations and adeptly resolved incidents.Mastered point-of-sale (POS) computer system for automated order taking.Handled sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100%accuracy rate.Maintained a positive dining experience for all restaurant patrons.Helped customers with questions, problems and complaints in person and on the phone.Maintained exceptional standards of customer service during high-volume, fast-paced operations.