Key responsibilities:Facilitation of Onsite and branch based training for clients.Mobilisation of Trainers to site including booking of flights and accommodation.Generating proposals to meet clients training needs.Resolving customer enquiries and generating quotesProcessing customer orders and associated documentation Provide a high level of customer service to students and staff of RMS; Resolving customer enquiries that were often of an escalated nature by utilising a high level of interpersonal and communication skills

Resolving customer enquiries and generating quotesProcessing customer orders and associated documentationAccounts payable, receivable and payrollDebt collection, making contact with customers with accounts in arrears to negotiate payment arrangements.Maintaining business fleetDeveloped, implemented and maintained office procedures Organising travel and accommodation for staffOrganising internal functions and eventsAdministrative support and maintaining stationery supplies Maintain the showroom in a tidy and professional manner

The Body Shop, Perth Key responsibilities:Provision of a high level of customer serviceResponsible for managing the store and its staff members in the absence of the ManagerVisual merchandisingTraining of new staffCashiering and BankingBalancing cash registers at start and end of tradeMeeting financial and customer service targetsOrdering and taking delivery of stock

Providing a professional and rewarding customer service experience for Myer clienteleCoaching and staff mentoringResolving customer enquiries that were often of an escalated nature by utilising a high level of interpersonal and communication skills.Contributing to team and individual sales targetsVisual Merchandising