Emily P. Email & Phone Number

San Diego Metropolitan Area

In this role, responsibilities include overseeing day-to-day operations, improving client services processes, and collaborating with cross-functional teams to ensure efficient project execution and enhanced client experiences. The position also involves leading and supporting the Client Services teams, streamlining onboarding processes, and driving operational improvements across various departments.

San Diego Metropolitan Area

An average day includes: discovery calls, client onboarding, collaborating with developers to build custom websites using best practices, keeping close contact with clients, providing updates on the website build process, updating status spreadsheets for inter departmental communications, quality checking websites for launch, changing DNS records on various domain hosting platforms (GoDaddy, ENOM, Network Solutions etc.) to launch websites, and migrating emails to new webmail accounts, while managing 30+ projects at a time.

San Diego

Efficiently checked in 75+ guests during high-volume periods whilst providing concierge services.Defused critical situations and provided resolution in a timely and effective manner.Managed housekeeping and maintenance requests.Became proficient in specialized iQware reservation software.

San Diego County, California, United States

Established therapeutic rapport with clients from diverse backgrounds.Recorded data for ABA programs while implementing behavior plans written by a BCBA or a case manager.Maintain professionalism in high-pressure situations.

Remote

Updated contact, legislative tracking, and organizational outreach databases bi-weekly.Authored letters of support for legislation on behalf of the UC Student Association.Formulated a list of bills UC Student Association should consider for the upcoming Congressional cycle.Lobbied for legislation concerning UC, USC, and CCC students at Congressional hearings.

Remote

Planned topics for bi-weekly Gender Buffet events held on social media platforms and Zoom.Developed learning objectives for Gender Buffet events on a chosen intersectional topic or issue, such as climate activism and reproductive justice.Managed concurring projects through initiation, planning, execution, monitoring and closing phases.Fostered partnerships with fellow on-campus organizations to maximize outreach.Designed graphics, PowerPoints, and other educational materials to be used during Gender Buffet events.Interviewed prospective applicants for the Women’s Center.

San Diego, California, United States

Stocked fridges and condiment areas while completing orders for in house and mobile orders.Created a time-sensitive task sheet to streamline efficiency in daily, weekly, and monthly cleaning tasks.Audited inventory with an assistant manager at the end of each month.Floated between cash register and bar as needed based on transactions per second.

San Diego, California, United States

Consulted with UCSD guests, staff, and students to prescribe the best parking permit for their needs.Alphabetized paperwork coming in for permit requests, replacements, and citation appeals.Performed 30+ client-facing transactions daily on average, and 50+ transactions daily during special events.Reported permit inventory at the beginning and end of each shift.

San Diego, California, United States

Encouraged collaboration amongst students in Socratic-style tutorial groups.Helped reinforce students understanding of AVID pedagogy by offering suggestions for strengthening tutorial pre-work and focused questions.Reviewed binders monthly to provide feedback on organization and quality of notes.Co-hosted conferences for international AVID affiliates.Participated in staff meetings for quarterly performance reviews.

Bachelor Of Arts - Ba, Political Science And Government, Critical Gender Studies

Activities and Societies: Women's Center, CALPIRG, Project RISHIDouble majored in political theory and critical gender studies

Education record