Emily Pendleton Email & Phone Number

Richmond, Virginia, United States

In my role as an RPA Developer and Automation Consultant, I specialize in designing and implementing tailored automation solutions that enhance business efficiency, reduce manual workloads, and drive measurable improvements for our clients. My work focuses on translating complex workflows into scalable, high-impact automation systems using the UiPath platform.Key Areas of Expertise and Impact:Collaborative Automation Design: Partner with process owners, healthcare professionals, administrators, and billing specialists to understand operational needs, eliminate menial tasks, and design automation strategies that align with business goals.Sales & Client Engagement: Engage with new and existing clients during sales calls to showcase automation potential, understand their challenges, and deliver targeted solutions.Comprehensive Support: Provide continuous post-implementation support, ensuring smooth operation, addressing issues, and making updates as needed to maintain optimal system performance.Consultative Process Analysis: Collaborate with clients to identify high-ROI use cases for automation by aligning solutions with departmental KPIs, streamlining workflows, and securing essential revenue in high-needs areas.Documentation & Project Management: Develop detailed business requirements, process definition documents, and data mapping to support scalable automation designs. Oversee the entire development lifecycle, from discovery and design through UAT and deployment, ensuring efficient and impactful automation rollouts.My role combines technical expertise with a user-centered approach, ensuring that each automation solution enhances operational performance, reduces burnout, and allows clients to focus on their core missions.

Richmond, Virginia, United States

• Facilitated professional development sessions for 20 teachers at a time, reducing turnover by 10% and improving student test scores by 15%.• Manage a caseload of 50 students with varying language needs. • Conference 1-1 with educators to improve their classroom experience and teaching methods.• Applied data analysis and data visualization tools to highlight areas of growth, leading to 100-150% growth for students from all backgrounds. • Partnered with district level administrators to incorporate all technology, programs, and curricula into school based learning.• Utilized the ADDIE model to design effective training programs with a 93% satisfaction rate for Diversity, Equity, and Inclusion training as well as best instructional practices for diverse learning needs. • Improved learner engagement and satisfaction by 15% by using interactive tools in web-conferencing software such as breakout rooms, polls and surveys, and whiteboards in the delivery of interactive instructor-led training as well web-based programs for self-paced elearning and training.

Madison, Tennessee

• Planned and implemented educational events for up to 500 participants, increasing participation by up to 50% by using social media to promote events.• Designed cross curricular, project based curricula for varying grade levels, producing K-12 curricula and activities that adhere to the VA SOL standards, and achieved a 20% increase in student participation in extracurricular activities.• Maintained parent relationships with 100% satisfaction by fostering open communication and maintaining weekly progress reports.• Designed and implemented curriculum to meet the unique needs of over 20 participants at a time.

• Engaged in an intensive summer training learning about classroom management, foundations of literacy and the history and community of Nashville.• Critically developed my own vision of change for the world of education.• Developed methods for applying my vision of change to the elementary classroom.• Attended professional development on culturally responsive teaching, grade-specific teaching practices and leadership in the community.

• Web design and scheduling for lab website• Conducted linguistic analysis on hundreds of hours of data, and presented findings to the department• Ran lab equipment for linguistics research, increased efficiency by 20%.• Trained 10 undergraduate students to use a standard set of lab equipment in 3 one-hour training sessions.• Assisted graduate students and faculty by collecting, coding, and analyzing language samples for research, resulting in 3 publications.• Managed laboratory and equipment such as eye tracker, and other research material, for 3 years

Bachelor'S Degree, Linguistics

Post Master’S Certificate In Educational Leadership And Administration, Educational Leadership And Administration, General

Master Of Education (M.Ed.), English Language Learning

Non-Degree Seeking, Communication Sciences And Disorders, General