Whilst working for Paignton Zoo my responsibilities were:*Raising the profile and driving footfall to two well known attractions in Torbay *Collaborating with various departments to market a variety of products and services*Collecting and publishing blogs in line with the schedule set my the Digital Marketing Manager*Coordination, production and edit of videos and photos*Managing social media platforms such as Facebook, Twitter, Instagram and YouTube*Running competitions on the websites and social media*Managing the websites using a CMS to ensure the content is refreshed and correct at all times*Assisting with the organisation and delivery of events*To give presentations to University students about social media, marketing and advertising*To assist with visits from National Television crews*To ensure posters and banner on and offsite are regularly updated

Managing a busy reception desk, answering telephone calls, dealing with a variety of incoming information efficiently, greeting patients and using an appointment booking system. Using various IT systems, managing rotas, organising absence and annual leave, ordering stores.

Maintain a high level of customer service and manage a large number of calls, to find information requested in an efficient and timely manner and to deal with a wide range of general public enquiries.