Exhale Home Designs works with you, at your pace and within your budget, to create rooms where you can kick off your shoes, relax and feel at home - a place where you can breathe in spaces that bring you joy and peace. Whether it's choosing paint colour, doing the painting, searching for the perfect accessories to add to your existing furnishings, or starting with an empty space and collaborating to make it perfect for you, Exhale Home Designs is passionate about getting the best results for your home

- Lead team of Capacity Managers responsible for development & implementation of proactive strategies to ensure optimal levels of workforce to fulfil client demando Collaborate with leaders to define appropriate supply channels for specific skillso Develop & deliver regular analysis to monitor effectiveness of defined sourcing strategies, identify forecast shortages or excesses of skills, recommend on actions to addresso Develop & refine excel model for Quarterly Capacity modelling to determine supply & performance required to deliver financial commitmentso Implement monthly processes to provide leadership insights about potential skill excess/shortages, recommend actions to address including reskilling, alternative sourcing, hiringo Manage quarterly hiring within targets established during planning cycles and aligned with evolving business directives- Lead Annual Capacity Planning actions to support growth & profitability targets for a ~$20B business unit, collaborating with cross functional Senior Leadership team to ensure strategic objectives are reflected in models, identifying potential issues and actions to address- Participate in Global pilot program to implement Agile work methodologies into team, balancing global direction with local business needs- Actively participate in global projects to implement new systems & tools designed to automate insights and empower leaders to obtain real time information for data driven decision making - Participate in global initiative to develop AI driven capacity planning tool, actively engaged to identify & communicate areas of success and areas of challenge, develop education materials, refine deployment schedule, escalate issues not being addressed effectively- Coach & Manage team including performance management, career development, pipeline identification, design panel interviews for hiring / team rotation opportunities, annual performance reviews, monthly 1-1 check ins, provide business advisory as needed

• Manage all aspects of the Workforce Management function for the CAI Growth Platform (GP)o Lead team of Workforce Managers, Capacity Managers and Reporting Analysts supporting senior leaders, account managers and project managers to deliver on time resourcing for client projectso Design organisation model to provide single point of focus for business leaders with business advisory and coaching to team as they work to understand the business model and objectives of the leaders they support o Drive actions in support of the model – bench management, utilisation improvement, skill development, executive review, resource conflict resolution, • Understand department structures for Business Unit, including cost rates, band mix, supply mix, job role/skill set taxonomy, guide on department code updates, maintaining audit compliance.• Analyse current and future workforce capacity across the supply chain (domestic, offshore and subcontractor labour channels). Reconcile hours by labour pool to revenue. Participate in and/or drive Fall and Spring activities. Coordinate Sector/ GP hiring and Subk reviews. Drive quarterly headcount. Monitor and interface with HR to drive capacity balancing actions.• Ensure analytics are available to support Sector I Growth Platform Leader requirements using North American standard tools & reports. Coordinate requirements with Reporting Lead to continuously improve analytic capabilities to enable data driven decision making and resolve tactical business issues.

• Team Leader responsible for the end to end staffing (across domestic, offshore/global delivery and subcontractor supply channels) for all Application Innovation projects owned by the Financial Services Sector• Collaborate with Project Managers and Account Partners to ensure full visibility of all demand to enable effective workforce planning • Partner with Global Delivery Centres around the world (primarily India, Philippines and Mexico) to provide early demand signals to inform hiring and skilling programs to ensure the right staffing at the right time needed for project delivery• Develop and deploy end to end reporting and analysis across capacity management and utilization performance to business leaders to proactively identify potential issues, recommend solutions and enable fact based decision making • Implement / execute actions as agreed with business leaders to address utilization performance issues, gap resolution actions and staffing issue resolution

Proactive identification & resolution of project staffing challenges between IBM Global Delivery Centres world wide, and Europe/Middle East & Africa business unitsDevelop and deploy standardised management systems to measure & track labour cost savings across all supply channels, collaborating with Finance, Operations, Human Resources and key leadership stakeholders.

Business Advisor and Operations Support to AP GBS C&P/IP Leadership in order to drive attainment of business objectives including Pipeline build and progression, Signings, Sell & Bill Revenue, PreContract Work (PCW) and Bid & Proposal (B&P); Act as point of escalation to resolve process challenges experienced by C&P/IP team across the region

Provided business advisory and end to end operational support for the AP GBS CS Leader, including pipeline analysis, signings roadmap progression, revenue roadmap, SWG Collaboration, Assets Program. Led team of business operations advisors based in India Centre providing operational support to all AP GBS Service Line Leaders, and CS Delivery Leader.

Review existing management systems, specifically focused on GMT review with GMU leadership team recommending and implementing process improvements. Worked with Finance and SMS to develop tracking and analytics on GMT performance to support GMT review and performance improvement actionsLed Pre Contract Work developing and deploying enhanced policy designed to simplify process while still meeting control requirements to limit business risk; supported regions with deployment and education; improved reporting through centralised production; engage with operations teams globally to share best practices; actively participated in a global committee to simplify and standardise process and tools across all IOTs

Led Operational Excellence the GMU R&CM team; implemented the Labour Claiming Compliance Program including transition from GMU oversight to GMT ownership and accountability. Led annual and quarterly capacity planning programs with the objective of solutioning capacity and other, non-labour inputs required to meet revenue and PTI targets/performance views, providing business guidance, conducting progress reviews and ensuring key stakeholder sign-off is obtained.Delivered several projects to implement business process improvement across GMU including : Resource Realignment & Cost Rate Modelling aligning skill to the appropriate labour pool coordinating R&CM, Finance, BMS, HR and Communications aspects of project; Headcount Management & Tracking translating Global guidelines into AP standards for the consistent identification and classification of headcount, including follow on reviews to ensure compliance

Co-ordination and planning of all R&CM actions relating to organisational restructure of ANZ into new labour pool model including; Developed handbook for Resource Assistant function detailing processes undertaken by the role to be used as training document and ongoing reference; Assisted the ANZ Lead Resource Manager, ANZ Lead Capacity Manager and ANZ Business Reporting Analyst with other ad hoc projects as required.

Coordinated annual Executive Resources process across AP, liaising with HR Partners; Maintenance of the ER suite of databases to ensure a high level of integrity; skill searches; quarterly reporting on diversity statistics; monthly reconciliation of executive headcount statistics; reporting on executive headcount to support the Operational Transformation team

Weekly Utilisation reporting, Systems & Tools data integrity; Project Assistance to ANZ R&CM Lead and ANZ Business Operations Lead, Annual Capacity Planning

Responsible for accurate recording of practitioner assignments in PD Tool to facilitate optimal utilization of GBS resources; provide relevant, timely & accurate reporting; assist new & existing employees with systems; ensure practitioner CV’s are up to date, support ANZ R&CM Lead as required; Projects : 2004 Capacity Planning, BCS & BIS Integration

PeopleSoft Project (National deployment of PeopleSoft to 3 Brands within the Adecco Group); Project planning and implementation activities, communication (internal and external), development of training documentation. Liaison with key stakeholders in the development of Functional specification of Reporting requirements and IT Enhancements for both HR and Financial requirements; Co-ordination of Branch preparation; development and delivery of national training material; User Acceptance Testing; Post deployment support. On-Cost Variation implementation (Superannuation Increase, Payroll Tax Decrease : National implementation of changes across all Brands and IT Systems within the Adecco Group); Project planning, Project communication – management, head office, IT, branch, Implementation support, post-implementation auditsAcquisition and Merger (2 companies/3 States) - Operational implementation and IT support, Transition project resource, national payroll (calculation and entry of approximately 600 weekly pays), payroll trainer/help desk support business process implementation and support

National Reporting and Account Co-ordinator (AMP) - Calculation and processing of Commercial & Industrial Temporary workforce payroll (300-500 weekly pays, including award interpretation and application) , Credit Control, Candidate Care Resourcer, branch operational support. Project resource (Stellar Call Centre Project) -Payroll for Stellar Project (up to 500 weekly pay calculations and processing)Project resource (Sydney 2000 Olympic project)

Commercial Desk - Client liaison, requirement identification, calculation of charge rates based on cost rates, statutory on-costs and margin. Identification of appropriate temporary resources from database, advertising as required, interviewing, skills assessment.