Emily Smith Email & Phone Number

San Antonio, Texas

San Antonio, Tx

• Prospected fresh food distributors and on-boarded new customers.• Managed existing accounts to support enhancements to CRM by relaying new information, implementing enhancements, training, analyzing data, and providing customer support.• Learned Sandler Selling Techniques and attended Sandler Summit 2018• Customized CRM for individual customer needs, KPI’s, sales metrics, and company size providing sales team with visibility to business opportunities and enhanced customer service.• Researched trade shows with focus on attendees, exhibitors, size, and optimization of presence. Managed selection of team members to work booth dependent on event size and location. Developed marketing materials for show distribution.• Developed booth atmosphere, assembled backdrop, slide show, promotional banner, flyers, and promotional items. Designed event attire including t-shirts and sweatshirts. Studied options and pricing with suppliers prior to material orders. Applied time management skills during event preparation and planning. • Researched custom training technology and chose Camtasia based on qualities and price to produce training videos.• Developed monthly customer enhancement and lead generation announcements involving new widgets or systems offered in CRM to enhance customer experience and capture focus of prospects. Designed and explained enhancements in a concise and eye-catching manner.

Dallas Tx

• Analyzed fleet management system to ensure accurate recording of fleet location; documented discrepancies, and reviewed routes providing revised options to ensure on-time deliveries. • Worked with site Operations Manager to optimize transportation systems and implement DriveCam By Lytx to the fleet with truck camera installation assisting with liability and insurance questions associated with truck accidents.

Austin, Tx

• Completed Branch Efficiency Projects and a Community Evaluation Project. Participated in client meetings and face-to-face contacts outside of office; reviewed and analyzed client portfolios based on market research and forecasting.

Bachelor'S Degree, Marketing

Activities and Societies: - Delta Sigma Pi, Vice President, Faculty Relations (1/15 – 5/15) (Planned meet and greet events for DSP members.

Study Abroad Program, Finance

Rome, Italy