Process orders via email or phoneCheck data accuracy in orders and invoicesContact clients to obtain missing information or answer queriesLiaise with the Logistics department to ensure timely deliveriesMaintain and update sales and customer recordsDevelop monthly sales reportsCommunicate important feedback from customers internally

At JCC, we offer one-to-one support for all students. One of the main sources of support and advice for your child will be their Personal Progress Tutors (PPT). All students are assigned a PPT who will monitor their academic progress and support them throughout their time at College.Your child’s Tutor will have an overview of their personal development and ensure that they are achieving academically. Your child will meet them each week and will have regular one-to-one meetings about their progress. Tutors are also there to help your child settle into College and will ensure that they feel supported to face challenges they experience in this critical time of their life.Your child will have a range of discussions with their Tutor, including weekly group tutorials and regular one-to-one sessions as part of our progress monitoring process. Twice a year, they will meet teachers to discuss their progress. These interviews allow your child to be clear on how they’re performing in each subject and provide targets so they can work towards the next grade. After discussing their progress with subject teachers, students will have an extended interview with their Tutor to discuss overall progress.You will receive a Progress Monitoring Report about your child’s progress in November and March, with a Parent and Carer Progress Evening in spring term.

Greet and welcome guests as soon as they arrive at the officeDirect visitors to the appropriate person and officeAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)Provide basic and accurate information in-person and via phone/emailReceive, sort and distribute daily mail/deliveriesMaintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)Order front office supplies and keep inventory of stockUpdate calendars and schedule meetingsArrange travel and accommodations, and prepare vouchersKeep updated records of office expenses and costsPerform other clerical receptionist duties such as filing, photocopying, transcribing and faxing