Upscale dining establishment featuring northern California cuisine, farm to table menu. Served in role of Event Management Operations Lead, planned and executed all event details, including décor, catering, designing tablescapes, light levels, A/V equipment, and background music. Supervision of staff, leading the event team to success, and being the go-to person for all staff, client and guests. Maintained a great rapport with customers during high volume times while building relationships… Show more Upscale dining establishment featuring northern California cuisine, farm to table menu. Served in role of Event Management Operations Lead, planned and executed all event details, including décor, catering, designing tablescapes, light levels, A/V equipment, and background music. Supervision of staff, leading the event team to success, and being the go-to person for all staff, client and guests. Maintained a great rapport with customers during high volume times while building relationships to create more business.  Provided excellent customer service resulting in highest per-night check average among all servers, regularly won pre-shift challenges for sales Furthered relationships with established customers and expanded their business – adding monthly happy hour events, and other corporate events Managed all in-house events and off-site catering for Villanova Basketball – owners, families, and players Supported the start-up of the brand new restaurant including designing new brunch cocktails, and establishing a proper flow for events, including bringing custom visions to life Show less

Fine dining establishment with traditional American cuisine and a whiskey and craft beer bar. Served in role of Event Manager for the restaurant group with multiple locations, with sales and marketing responsibilities including selling venue to clients. Maintained continued relationships and directly interfaced with major clients to foster repeat business. Solely responsible for operational leadership of the event component of the business, and all event planning from inception to… Show more Fine dining establishment with traditional American cuisine and a whiskey and craft beer bar. Served in role of Event Manager for the restaurant group with multiple locations, with sales and marketing responsibilities including selling venue to clients. Maintained continued relationships and directly interfaced with major clients to foster repeat business. Solely responsible for operational leadership of the event component of the business, and all event planning from inception to completion. Responsibilities included prospective client walk-throughs, recording critical event information, drawing up sales contracts, procuring signatures, collecting deposits. Carried out ordering process including alcohol, floral, linen and tablescapes. Planned and executed all event details, including décor, catering, entertainment, transportation, promotional materials, floral, linens, designing tablescapes, light levels, A/V equipment, and background music. Managed team to plan, organize and hold small and large catered events, on and off site. Events included meetings, rehearsal dinners, receptions, bridal showers, birthday and corporate parties. Enforced values and all house policies in a polite and professional manner. Ensured documented plans were enacted on time and in the right order. Provided feedback and periodic reports to stakeholders. Event sales increased more than 20%, and all project elements were delivered within time limits Known for innovative custom designs for each event based on client preferences and budget restraints, reacting daily with client throughout entire process, and creating memorable events that met quality expectations Recognized for organized documentation and excellent communication with all parties involved, including having a cooperative relationship with back-of-house staff to ensure sure they were included in the planning and execution of each project Show less

Waterfront dining establishment in resort community on the Talbot County Maryland’s Eastern Shore. Repeatedly proved value and consistently promoted, started at the bottom and worked way up through all front of house positions. Fast-paced, high volume, and long shifts. Known for dedication and a great attitude. Highest requested server by regular customers. Handled any customer issues that would arise for any member of the server group, as well as completion of the end of night paperwork… Show more Waterfront dining establishment in resort community on the Talbot County Maryland’s Eastern Shore. Repeatedly proved value and consistently promoted, started at the bottom and worked way up through all front of house positions. Fast-paced, high volume, and long shifts. Known for dedication and a great attitude. Highest requested server by regular customers. Handled any customer issues that would arise for any member of the server group, as well as completion of the end of night paperwork for sales of the day. Show less