Emily Yoder-Shrum Email & Phone Number

United States

Responsibilities● Evaluates current system processes, resource utilization and delivery metrics while identifying KPIs for improvement in operation and performance efficiency ● Executes management’s objectives through the implementation of standard operating procedures and frontline coaching with ability to increase scale with wholesale production ● Works in partnership with Decoration Shop Manager, Production Team and frontline staff daily to address issues and provide feedback to increase frontline accountability of roles and responsibilities● Assists in the development of frontline leads becoming proactive in line oversight and management● Identifies areas of impact to increase employee engagement and understanding within the sublimation department to grow output while minimizing margin of error Accomplishments ● Quickly identified key bottlenecks and reallocated staff roles to double daily average output from Q2 to Q3 (175units/d -350units/d)● Implemented quantifiable KPI metrics to track product throughput and process efficiency ● Oversaw sublimation department’s largest project (3200units) to date on-time at maximum efficiency

Lakeland, Florida, United States

Instrumental in growing annual fund gifts by 10% from 2018 to 2019, including a 5% overall increase in football season ticket sales for 2019Effectively supported the strategic development and implementation of an exciting benefits package aimed to increase annual fund membership for the 24-45 age segmentsInterim oversight of ticket operations and sales for all KSUAA ticket eventsAssisted with event and activation logistics for the 2020 Kellogg Crunch Classic for the 2020 NCAA Men’s Final Four Direct oversight of the Owls Fund Guest Experience Activation Team including establishing team objectives, budget management, staffing and scheduling for all KSUAA hospitality eventsPartnered with Kennesaw Athletics Sport Properties to develop in-game premium inventory and fulfill contracted sponsorship assetsRepresented KSU Athletic as a member of the Logistics Oversight Committee in charge of premium sales, sponsorship and hospitality for the First Annual Border Battle football game at SunTrust Park for 17,000 spectatorsCoordinates and executes unique stewardship events to cultivate and engage key stakeholders (season ticket holders, Hall of Fame, Varsity Club)Executed sales and stewardship for $500K in football premium seating, as well as securing 90% commitment for inaugural court-side seating roll out for Men’s BasketballActively cultivates relationships with a dynamic pool of 75-100 donors with a capacity to give up to and above $50,000

Assisted in the creation and application of unique assets for all Orange Bowl Committee renewals and new businessPartnered with over 50 of the most recognizable brands to produce innovative and strategic promotions to appeal to key markets Aided in the coordination and implementation of client benefits including hospitality, media and promotional benefits, including product delivery, activation and VIP experience management for strategic partners of the Orange Bowl Committee and its Festival events (Capital One Orange Bowl and FanFest, Bacardi Orange Bowl Rhapsody)Direct oversight and onboarding of all OBC promotional staffDeveloped and produced production manuals, contracts and fulfillment reports for 70+ sponsors

Boca Raton, Fl

Directed grass-roots marketing efforts and implementation of the Owls Varsity Club for student-athlete alumniOversaw growth of the Owls Varsity Club from infancy to over 200 strong representing 15 different sportsAssisted in developing key cultivation strategies through creative benefits and stewardship initiatives for the Owls Scholarship Fund annual campaign. Collaborated with Event Operations team to design impactful cross-campus fundraisers, Evening with the Owls Benefit

Miami Gardens, Fl

Assisted with on-site coordination of Fan Experience Activation ZonesAssisted local sponsors with activation load-in and load-outProvided helpful and welcoming service to all guests of Sun Life Stadium

Produced and managed all marketing strategies (eblasts, multimedia campaigns and press releases) for over 50 sporting events in Palm Beach CountyCoordinated product delivery with area vendors for the 2015 NAIA Men’s Soccer National ChampionshipsRaised over $15,000 worth of charitable gifts for the nationally televised 2015 Lou Groza Collegiate Placekicker AwardsImplemented event logistics for over 400 guests and recipients of the 2015 Lou Groza Collegiate Placekicker AwardsAwards.

Clemson, Sc

Facilitated the coordination of Clemson Athletics' annual Ring of Honor induction ceremonyscheduling vendors and guest speakers for weekly Block C Club luncheons.Compiled current analytical data on all student-athletes past and present to ensure efficient day-to-day stewardship efforts to all club donors

Clemson

Worked with Directors of Athletics, Media Relations, Department of Finance, and ComplianceAudited travel budgetsContacted Athletic Directors from other universitiesResearched and assessed baseball facilities of ACC counterparts as part of a $9M Baseball facility expansion project

Master Of Business Administration (Mba), Sport And Fitness Administration/Management

Bachelor’S Degree, Political Science And Government

Activities and Societies: Varsity Women's Dive Team Member -4 time Varsity Letter-winner -3 time ACC Conference Qualifier -7 time ALL-ACC.