Emily Toupin Email & Phone Number

Hull, England, United Kingdom

In my role as an Occupational Therapy Assistant, I have consistently supported service users in their mental health recovery and rehabilitation journeys, assisting with the planning, delivery, and assessment of therapeutic interventions and activities that promote independence and wellbeing. I have taken a proactive approach in promoting recovery-focused practices by participating in and leading quality improvement projects to ensure that the care provided aligns with individuals' personal recovery goals. I have collaboratively worked with the multi-disciplinary team by ensuring the occupational therapy perspective, using the Model of Human Occupation (MOHO) framework, is at the forefront of service users' care and treatment. Additionally, in my link role as the activities lead for the inpatient unit, I created, organised, and led group activities in line with the MOHO framework and with a focus on supporting service users to develop and enhance their instrumental activities of daily living (IADL) skills.

Barton Upon Humber, England, United Kingdom

Worked across two sites: a residential school for children with Autism Spectrum Disorder (ASD) and a day school for children with Social, Emotional, and Mental Health (SEMH) needs. Assisted the lead occupational therapist and lead speech and language therapist with therapy sessions by conducting assessments, holding observations, implementing interventions, and leading one-on-one sessions with students. Took on additional responsibilities during the absence of the clinical wellbeing lead to ensure day-to-day operations are met.

Worked in a fast-paced restaurant environment with key duties including: full set-up and breakdown of coffee bar, daily cleaning and maintenance of San Remo espresso machine, processing and crafting all bar orders. Created seasonal specialty coffees to be featured menu items using extensive coffee and flavour-profile knowledge.

Actively worked on training modules to enhance sales and travel systems skills. Worked towards achieving individual and team sales targets. Identified and met customers' needs by actively listening to their wants and needs for holidays and creating a unique search experience. Actively used social media to promote holiday offers, generating customer engagement and sales leads. Created printed advertisements of holidays for partnerships with local businesses. Commended as one of the top 20 travel academy consultants based on sales performance.

Cottingham, E Riding Of Yorkshire, United Kingdom

Began training as a Barista Maestro (key holder) in July 2019. Acted as first point of contact to customers to ensure their visit is pleasurable. Knowledgeable of EHO, COSHH and Health and Safety Guidelines. Prepared food and beverages to Costa Coffee UK standards. Took part in additional training courses to enhance barista skills.

Sunderland, Tyne And Wear, United Kingdom

Volunteer position. Promoted to lead teacher in May 2019. Delivers English language lessons and monitors students. Teaches practical English skills to non-native speakers. Works with refugees and asylum seeking adults from multiple different countries.

Jupiter, Fl & Greenville, Sc

Earned Coffee Master Certification in July 2015. Earned Barista Trainer certification in August 2015 and facilitated new hire training. Built strong connections with customers by personalising each interaction. Fully comprehensive in US Starbucks drinks standards. Led coffee information sessions and tastings with colleagues and customers. Regularly took on management responsibilities to ensure employee deployment and Starbucks standards were met. Participated and won barista competitions focused on quality, speed, and accuracy.

Greenville, South Carolina Area

Promoted to student manager in September 2016. Worked directly with student staff and guests holding events, operated sound and light boards during events and event set ups, supervised information desk and operations workers, and assisted operations workers with event set ups.

Greenville, South Carolina

Assisted therapist in selecting treatment activities, researched best practice treatment techniques, observed and assisted speech pathologists, audiologists, and psychologists with patients, created a parent resource smartphone app, and worked with children with disabilities (such as Autism Spectrum Disorder, Childhood Apraxia, etc.). 70+ hours; Two-credit course through Psychology department at Furman University

Chanhassen, Minnesota

Conducted group sessions focusing on nature, worked with children ages five to seventeen, and utilized problem solving skills when working with children with special needs.

Work experience with Early Childhood Professional Certification programme. Certification awarded in 2014 through Florida’s Department of Children and Families (DCF). Worked in 7 different schools with ages ranging from 2-8 years old. Created and executed a minimum of 2 lesson plans in each school. Applied practical knowledge learned from the programme in a real world setting.Program consisted of 600 Hours: 120 hours of classroom instruction and 480+ hours of direct work with children 8 and younger in an adult supervised environment.

Bachelor Of Science - Bsc, Occupational Therapy Degree Apprenticeship

Master Of Arts - Ma, Tesol, Merit

Conducted a dissertation project titled: An investigation into the usage of slang for native American-English speakers and it’s possible.

Bachelor Of Arts (B.A.), Philosophy

Activities and Societies: Kappa Kappa Gamma Fraternity Minored in Linguistics/TESOL

High School Diploma, Early Childhood Education And Teaching

Activities and Societies: Tri-M National Music Honor Society (Historian 2011-2012 school year; President 2012-2013 school year), Award.