Emily Chapman Email & Phone Number

Naples, Fl, Us

Naples, Florida, United States

Naples, Florida Area

Fort Myers

• Develop training tools to be used by store management for planning and strategy during peak sales time periods.• Create, film and edit YouTube style videos for engagement and training of 3,000+ associates.• Create and execute contests and charity campaigns to motivate sales teams to meet goals. • Provide content to be included in monthly Associate training tool that supports driving sales• Work with cross-functional partners to strategize and launch new initiatives to all Soma store associates. • Launched and facilitated training program for over 200 Soma Boutique Managers.

Mall Of America, Bloomington, Mn

• Drove sales team to exceed sales goals and increase comp results by 30%.• Trained and developed 4 new store managers.• Assisted in opening new stores and remodeling of current locations as district resource.• Executed all new tools and processes in a timely manner to gain brand consistency.

Ridgedale Mall, Minnetonka, Mn

• Consistently exceeded company results in all sales metrics.• Hired and developed current selling team reflective of payroll needs based on business trends.

Mall Of America, Bloomington, Mn

• Responsible for hiring, training, and scheduling of 25-35 associates.• Exceeded sales goals monthly resulting in Mall of America becoming highest volume store in company.

Greater Minneapolis-St. Paul Area

• Monitored 8 supervisors and took action where performance was not meeting expectations.• Supervised $10 million yearly food operations including ordering, replenishment, and product rotation.• Trained 2 new Executive Team Leaders in depth on position processes and procedures.

Master Of Science - Ms, Education, Learning Design And Technology

Bachelor Of Arts, Communications, Retail Merchandising