Emily Mann Email & Phone Number

HubSpot Marketing Administrator: Data maintenanceEmail campaign creationSegmented customers for best campaign effectivenessCreated Dashboards for marketing campaigns and sales goalsWorkflow automation creation and maintenanceTracked and analyzed marketing campaigns and emails for trends and areas of improvementWeb-based software administration:Created training materials for business customers (print and video)Setup logins and performed virtual and in-person training sessions for enterprise customers utilizing the softwareWorked with related IT groups to resolve system issues and to upgrade software as neededTracked analytics of software usage to best determine how to grow adoption across the enterpriseReported on customer adoption and suggested features to increase use and adoption overallCreated data visualizations that tracked usage and trendsEcommerce Program Implementation and Expansion:Created GTINs and setup product SKUS on retailer sites starting from one SKU on one retailer to over 200 SKUs across four retailers, growing business from ground up to a multi-million dollar channel Extensive customer-service experience assisting consumers with product questions and concerns Frequent data collection and analysis of trendsCreated data visualizations to showcase relevant information and to highlight trendsConsistently reported to management and other stakeholders on state of business, trends, and forecasts Maintained and updated product SKU information for over 200 SKUs across four retailers Promotion Design and Analytics:offered suggestions to sales team and to facilities on best promotions to run Tracked and analyzed promotions and made suggestions based on engagement and interaction on future promotionsRan multiple concurrent campaigns across enterprise facilities and sales channels CRM Implementation:Assisted with the implementation of a Sales-focused CRM tool and integrating into a marketing-focused tool

Pueblo, Colorado, United States

Helped to create and grow the ecommerce sales channel for the corporation, from initial setup onward, also experienced in developing and implementing various campaigns focused on sales, reviews, and overall brand awareness Created email blasts for customers based on a variety of segmentation factors utilizing Constant Contact and Salesforce CRM Created presentations and training materials for multiple external customer applications and for internal users and provided customer service for both ecommerce B2C customers and for B2B clients Collaborated with Sales, IT and Customer Service teams across company to update and maintain internal pricing systems across ten different locations and two ERP platforms

I guided students through difficult subjects in order to help them accomplish their academic and professional goals. I planned unique and interesting lessons for each individual student, and I made sure that I was always available for questions or concerns.

As a group manager I was responsible for the daily paperwork, for opening and closing the POS and maintaining an accurate cash flow at all points during the day. I was responsible for all merchandising and planning in my department. I worked to ensure all customers were cared for and attended to. I trained new associates on how to run the POS and how to maintain their registers, as well as basic opening and closing procedures for the store. I was also responsible for the daily opening and closing procedures store-wide. I also worked on the ad events and sales promotions as they were indicated by upper management.

As a sales associate I was responsible for strong customer service, perfect cash management at the POS and I maintained a clean and inviting work station.

Master Of Business Administration (Mba), Marketing

Bachelor Of Business Administration (Bba), Marketing