Emily Buck Email & Phone Number

Tulsa, Oklahoma Area

Tulsa, Oklahoma Area

• Managed student fundraising programs onsite at the University of South Dakota, Vermillion, SD; John Brown University, Siloam Springs, AR; and Cottey College, Nevada, MO. Responsibilities included:
• Oversaw all aspects of clients’ phonathon programs, including the recruitment, hiring, scheduling, retention, training, and supervision of a team of approximately 30 part-time student fundraisers per location
• Provided procedural and software training to student fundraisers at the beginning of each session
• Ensured call quality and consistency through regular monitoring and one-on-one coaching to enhance caller skillsets
• Appropriately segmented and distributed prospect records to achieve the best possible call outcomes
• Ran, reviewed, and analyzed statistical reports generated by the phonathon software (Wilson-Bennett’s Phonathon Connect© 5.0) in order to identify concerns or discrepancies, revise strategy, and utilized that data to.

Fayetteville, Arkansas Area

• Employed by the Office of Annual Programs within the fundraising unit for the University of Arkansas, University Development. Called alumni, friends of the University, and parents of students to-
• Build rapport
• Update contact information
• Share information about University statistics, events, and campus improvements
• Request a charitable donation while generating goodwill towards the University

Bachelor’S Degree, Marketing & German

German

University of Kansas lead study abroad program in Holzkirchen, Bavaria, Germany