Emily Macdonald Email & Phone Number

• Provide comprehensive employment assistance to job seekers
• Offer job search support strategies of how to find career opportunities and using job search resources
• Support with resume building, writing cover letters and interview prep
• Create and maintain resource material, including community outreach information used for referrals

• Efficient correspondence between Board of Directors, Executive Coordinator and staff, as well asmaintained engagement with clients, donors, stakeholders and community agencies
• Conducted presentations in the community about our organization, abuse, safety and prevention
• Support HR tasks for employee recruitment, interviewing, development, recognition and reprimands
• Created marketing advertisement for social media, events and fundraisers
• Provided professional support to clients in receipt of Ontario Works, and was shelter liaison with local Ontario Works

Belleville, Ontario, Canada

• Maintain consistent communication and positive relationships with court personnel, probation case managers and other professionals involved with the client
• Ensuring clients are following through on court ordered conditions
• Complete assessments to evaluate client risk and need areas and develop intervention plan
• Maintain knowledge of appropriate community agencies and vocational programs for referrals
• Testify in court as required

Edmonton, Canada Area

• Ability to interpret legislation and policy efficiently, in order to provide specialized knowledge, referrals/resources and application assistance to 29 social based programs and 120+ services
• Provided professional public service to an average of 100 Albertans a week
• Completed thorough assessments in order to determine client and/or families primary needs
• Developed and prepared accessible public resource material used for client referrals
• Performed data input in electronic management system regarding service delivery/demographics
• Created detailed case notes while referencing various programs retaining confidential information

Northumberland, Ontario, Canada

• Case managed and counselled Indigenous/non-Native women/families on-site and 24-7 crisis line
• Developed and led psycho-educational group programs applying Indigenous/holistic teachings
• Conducted thorough assessments and intakes contributing to organizations safety
• Assisted update to organizations website, produced content for social media and monthly newsletters
• Represented organization at community service events

Port Hope, ON

• Promoted from Residential Worker to Intake Coordinator within 4 months
• Organized consultations with individuals and families, prepared client contracts, collected payments, conducted bio-psycho-social assessments and facilitated intakes
• Collaborated with interdisciplinary team to meet the treatment plan of clients

Cobourg, ON

• Motivated women with life skill development and supported case management
• Completed thorough risk assessments and safety planning with women
• Forecasted arrival of clients and prepared care-packages and arranged room cleanings

Toronto, Canada Area

• Improved client engagement via self-initiative by conducting study to organize weekly programs
• Gained vital Social Service skills using holistic, anti-oppressive, client-centered and trauma-informed practices, within a 50-bed women's shelter downtown Toronto

Ottawa, Ontario

• Provided logistic support for 2 day meeting regarding the development of a National Action Plan on Violence Against Women
• Drafted report in Excel from study used to create annual publication
• Liaised with Executive Director and Board of Directors regularly

Bachelor Of Arts Honours - Double Major, Human Rights And Women & Gender Studies

Diploma, Social Service Work