Emily Macdonald Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Ontario, Canada

Toronto, Canada Area

• Ensure the promulgation of the MLSE brand in the execution of catered events to a wide range of clients• Build and nurture long-term business relations with new and existing clients• Effectively trained staff to ensure a high level of operational readiness• Able to maintain strong customer service skills while serving a high volume number of guests in a day• Reputation for putting guests at ease, handling large crowds, and maintaining composure in stressful situations

• Act as the first point of contact for potential clients: manage inquiries, prepare quotes and perform tours of the venues as requested• Maintain and foster positive relationships with preferred and non-preferred vendors in order to maximize client experience• Assist with the creation of new event contract, quotes and post-event reports• Attend events to manage on-site logistics• Responsible for the completion of monthly post-event reports including the break down of cost and… Show more • Act as the first point of contact for potential clients: manage inquiries, prepare quotes and perform tours of the venues as requested• Maintain and foster positive relationships with preferred and non-preferred vendors in order to maximize client experience• Assist with the creation of new event contract, quotes and post-event reports• Attend events to manage on-site logistics• Responsible for the completion of monthly post-event reports including the break down of cost and profit Show less

• Engage positively with customers as first point of contact• Worked long hours, primarily 12 hour shifts• Responsible for ensuring the creation and execution of accurate floor plans on a daily basis• Responsible for answering reservation line, preparing quotes for large parties and sending set menus as requested• Assist management and serving team with tasks as necessary; food delivery, bussing and wine service as necessary