Emily Springer is a Human-Centered Design | Ixd | Content Design at Nielsen Norman Group. She possess expertise in social media, health communication, strategic communications, marketing, strategy and 17 more skills. Colleagues describe her as "Plenty of people and organizations claim to make data-driven decisions—so it really stands out when someone embodies the phrase. Emily's background in content, research, UX and communications make her an asset to any team, and the kind of multi-talented colleague you can rely on without question. She also has a genuine enthusiasm for human-centered design. Emily asks tough questions, holds her ground with stakeholders, and uses data to back up every recommendation. At Asurion, she… Show more" and "Emily has been instrumental during my time at Asurion. Her thoughtfulness, passion, high-EQ and attention to detail on design created a wave of influence in the Design organization. I worked closely with Emily on numerous projects— one being the UPS fulfillment MVP that had an aggressive deadline. We both worked together on the content and designs which resulted with great outcomes after release. Another project she excelled at is the enterprise communication effort she led and pushed… Show more"