Emily Batchelor Email & Phone Number

London, Gb

London, England, United Kingdom

London, England, United Kingdom

London, United Kingdom

I expertly manage multiple cross-functional, collaborative teams across a range of proposition design projects, digital and innovation capability development initiatives, and transformational innovation strategy programmes, as well as help to grow our own business.- Immersive ethnographic research into the lives of people with disabilities to create a truly relevant, life-changing digital proposition to encourage an uplift in mobility- Developing and facilitating an engaging training and capability building programme to educate and guide the executive committee and leaders of a global bank in customer centricity, digital ways of working and transformation mindsets- Defining a people-focused brand strategy for Great Britain as a nation and hundreds of deep-dive interviews to understand foreign ‘perceptions of the UK’- Creating a transformational strategy to optimise innovation processes and ways of working around a key growth market for a global FMCG organisation- Driving a human-focused approach and applying innovation methodologies across various Testing Strategies across a COVID-19 programme

London, United Kingdom

Designit was acquired by Wipro. I transferred into Designit in March 2016.The scope of this role has involved participation at all stages of the Design lifecycle, with a focus on developing the client relationship, working on opportunities within current engagements and formulating design projects.• Participating closely in Sales activities (leading RFP responses, project plans, cost estimates and resource allocation estimates).• Scoping, challenging, directing and managing design projects from initial discussions through to insights, concepts, implementation and final project delivery, and maintaining client contact.• Developing key relationships with prospective clients through chemistry conversations and tailored presentations about Designits’ Strategic Design services.• Working across domain areas (Service Design, Business Design and User Experience and User Interface Design) across numerous projects.

London, United Kingdom

Managing strategic design vision and design delivery for several of Wipro’s highest priority Digital Transformation engagements. Managing teams of User Experience Researchers, Interaction Designers and Visual Designers, as well as direct interaction with development teams offshore. Helping to build a successful design agency model within a technology business.

London, United Kingdom

Promoted to a managerial role. Responsibilities increased to mentor 3 UX designers and start to plan and cost for own defined projects.Petrochemical giantLead a team of designers to research and design a new mobile platform for senior sales associates to compile complex petrochemical sales presentations. Multi-country research and customer journey analysis. Design of tablet application for Windows 8.

London

Lead UX Consultant on a number of large-scale client digital transformation projects - worked predominantly in the retail sector, but have also gained client experience within the Insurance, Financial Services and Energy & Utilities industries. Also contributed to several pivotal and high-profile internal business development projects.- Planning and estimation of UX/Visual design resource for large-sale client projects; - Designing and crafting kick-off, requirement and ideation workshops with client stakeholders;- Intensive multi-location user research utilising a variety of scientific research methods;- Creating initial conceptual wireframes using Balsamiq, Omnigraffle and Axure;- Recruiting for, organising, and undergoing user testing sessions specific to the project timescales and requirements;- Comprehensive data analysis and visualisation of user research and usability testing results;- Wireframes created for mobile (Android and iOS) and tablet apps, desktop sites and responsive design;- Constantly displaying creativity via impressive ways to display project work, to excite and engage the client, and show on-the-ball problem solving e.g. requirements and scope change;- Intensive knowledge transfer of wireframes and interactions with engineering/development teams offshore;- A constant contact for UX or design related queries throughout User Acceptance Testing, ensuring that the User Experience is maintained and never compromised;- Applying Agile methodologies to UCD quickly and identifying any areas of concern with this process on each individual project;- Sometimes required to work with external software delivery companies - co-ordinated knowledge transfer of previous design releases and take over of their work;- Presenting work constantly throughout all stages of the UCD process and gaining client buy-in. - Spoke at the 2013 UCD Conference explaining theories of Gestalt Psychology and its application to visual design and UX.

Bristol

Nomensa is a strategic UX design agency transforming digital experiences. Their unique approach draws on extensive experience in psychology, interaction design and technology. They drive commercial value for clients by creating online experiences that engage and delight the people they touch. Nomensa are humanising technology.Nomensa specialises in usability, accessibility and web strategy. I joined Nomensa in July 2012 after graduating from Newcastle University with a 2:1 honours degree in Psychology BSc. I have been involved in a variety of research projects across clients from different industry sectors.My responsibilities include:- Remote user interview sessions using screen share technology;- Usability and accessibility testing sessions;- Setting up card sorting exercises and online surveys;- Report writing for recruitment screeners and test plans;- Compiling expert reviews and usability testing reports;- Presentations to stakeholders;- Supporting role in collaborative client workshops;- Low fidelity sketch wireframes;- Content and layout audits;- Using Google Analytics.

Aiding in a research project which is part of a longitudinal collection of studies assisting scientists all over the world. Specifically measuring, weighing and photographing placentas stored from 1991; inputting all data into an Excel spreadsheet to be delivered to research coordinators in the USA.Clinical Assistant within the Perinatal Pathology department. Required high responsibility when word processing post-mortem reports of infants and organising pathology slides. Ensuring all administration and correspondence was organised appropriately. A role that required the highest attention to detail, efficiency and sensitivity as there was absolutely no margin for error.

Bristol, United Kingdom

Having the sole responsibility for designing road signage for the new opening of the Hatherleigh and Gibraltar Care Village’s. Designing the official leaflets and brochures for the opening of the care home services. Undergoing market research by contacting clients and gathering their feedback about PSP’s nursing villages, to be distributed to potential residents and their families.

Bsc Honours, Psychology, 2:1

Dissertation titled: 'How does altering the leg-to-body ratio (LBR) affect perceptions of attractiveness, health, age and BMI in males.

Education record

A-Levels achieved: Philosophy and Ethics: A Psychology: A Biology: B AS Levels also awarded in Spanish and Critical Thinking