Using holistic/bio-psychosocial assessments to address and identify key health, psychological and workplace barriers causing ongoing sickness absence from work and unemployment, formulate detailed, appropriate, and well rationalised return to work plans, conduct successful and effective case management throughout a participant’s journey for Access to Work. All assessments, return to work plans and case management to be delivered in accordance with professional standards and best-practice vocational rehabilitation approaches.

Completing role alongside VRC responsibilities. Utilising Business to Business and account management skills with current and potential embedded employers to promote and increase referrals. Reading and producing analytical data from the central dashboard. Presenting data solutions to multiple stakeholders – supporting the continuous improvement of the service and service delivery. Traveling and attending events across the UK to promote service and generate leads/referrals. Interviewing, selecting, and coaching new VRCs, supporting with their queries, sharing contract knowledge and best practice.

Global Leading Volunteers educates through life-changing voluntary placements and retreats. Partnering with local charity organisations in developing countries to enhance the lives of local communities.

Remploy focuses on empowering those who have a Mental Illness or Disability to thrive and be included within the everyday experiences of life. Remploy focuses on the ability rather than the disability.As a Supported Employment Specialist, coaching individuals over 18 looking for employees who also have a learning disability or/and autism to find employment. Developing a strong network using a variety of techniques to engage employers on corporate responsibilities. Helping enable them to be more inclusive and advocating towards being Disability Confident. Using BASE skills to complete assessments and job carving to support both my clients and employers for reasonable and inclusive employment.

Spire Claire Park Hospital, is a well established private hospital. Working within the Business Development team, customer service, and experience was central to everyday ventures. As a GP Liasion Officer, days involved network with medical professionals such as GPs and Consultants to provide constructively and accredited CPD training. Liaising with venues to establish a professional business to business relationships for events. Use of multiple platforms of social media to promote events. For GP Practices and Schools, would host Customer Service, Safe Guarding, and Chaperone skills training.

Temporary Role within Marshall's BMW Head Office, Hook. The car showroom and garage has a continuous and busy footfall of customers. Managing bookings, complaints and queries. Completing administrative tasks whilst using CRM systems and Microsoft.

Working within Investment Operations Team at Castle Trust, which was transitioning from an Investment Firm to a Bank. Having confident communication with investors with both through administrative and telephony, to ensure a firm and conclusive customer experience. Analyse data spreadsheets, to improve and create strategies to reach KPI's and high NPS scores.

Managing and overseeing accounts and activities within Tier 4 PICU settings with Adolescents and Adult services (Low Secure, PICU, and Rehab) experiencing a range of mental health illnesses and disorders. Undertaking 1:1 assements and group sessions. Working closely with multiple stakeholders throughout the hospital to enforce positive behavior management. Experienced in STAR, MOHOs and Distance Travelled assessments

Provided exceptional customer service. Was required to multi-task and manage team in order to provide most efficient customer care. Responsible for accounting duties including safe count.

Worked alongside children aiding development in creative expression through gymnastics, dance and performance.

Provided person centered care that allowed expression and freedom for those with long enduring and debilitating disability. Co-facilitated Speech and Language Therapies and Hydro-Therapy.

Facilitated Drama Therapy sessions with members of the community who had experienced high levels of distress and disability. Taught English skills to natives to expand their capabilities.