Emily Bruner Email & Phone Number

Denver, Colorado

- Managed the assessment & onboarding of new 3PL vendors while nurturing existing relationships, streamlining operations, & ensuring seamless collaboration. - Managed the inventory & product information of a Shopify Plus ecommerce store comprising over 350 SKUs. - Developed & implemented inventory optimization methodologies to maintain optimal stock.

Denver, Colorado, United States

- Managed team of 4-6 Customer Service Agents, providing leadership, guidance & performance evaluations based on key performance indicators.- Achieved & maintained a customer satisfaction rate consistently over 92%.- Collaborated with cross-functional teams, including Marketing & Product Development to align product promotions with customer preferences.

Indianapolis, Indiana Area

- Input search engine optimization keywords into back end of the website to increase site traffic- Add and proofread 400 villa site profiles to enhance renters’ online experience

Bloomington, Indiana Area

- Guide customers with merchandise selection and online purchases - Acquire up to 10 new customer accounts each shift

Greenfield, Indiana

Create multiple reports and documents that must be sent to auditors and the FDIC- Organize and record mortgage files in a way to increase efficiancy while searching for multiple types of documentation for clients- Verify loan denials to confirm the documentation matches customer copies- Managed between 250-300 files of Home Mortgage Disclosure Act data for.

Bloomington, Indiana

Supervise the Foster Library during studying hours while also assisting students checking out materials- Monitor the library while students circulate in and out for studying- Assist students who desire to check out materials while providing excellent customer service to ensure their return- Contribute to the rising number of students who utilize the.

Greenfield, Indiana

Shadowed all departments of the bank including administration, trust and investments, and the credit department- Participated in multiple company meetings with share holders involving social media topics- Sat in on monthly meetings for all employees where topics of workplace violence and active shooter information was presented-Presented an overview of my.

Greenfield, Indiana

Managed the front counter and provided excellent customer service to all dry cleaning customers- Balanced keeping attention on incoming customers while also attending to others, preparing clothing to be washed, and also preparing clothing to be picked up- Inventoried materials in both the dry cleaning portion of the business and the alterations shop.

Bachelor'S Degree, Marketing

Activities and Societies: Kappa Alpha Theta, Safe Sisters, Intramural Volleyball

Academic Honors Diploma, Business, Management, Marketing, And Related Support Services

Activities and Societies: Finance Academy, Business Professionals of America, Spanish Honors Society, and Mentor Protege