Emily Casebeer Email & Phone Number

Minneapolis, Minnesota, United States

• Collaborate with an agile team providing input for product backlog, sprint planning, story development and testing, demonstrations, and retrospectives.• API testing, Selenium UI testing, experience testing in Google Cloud (BigQuery, Airflow jobs, etc)• Design and execute automated and manual system, regression, and integration test cases across multiple environments while working closely with developers, product management, and fellow QA engineers.• Serve as team Scrum Master… Show more • Collaborate with an agile team providing input for product backlog, sprint planning, story development and testing, demonstrations, and retrospectives.• API testing, Selenium UI testing, experience testing in Google Cloud (BigQuery, Airflow jobs, etc)• Design and execute automated and manual system, regression, and integration test cases across multiple environments while working closely with developers, product management, and fellow QA engineers.• Serve as team Scrum Master, facilitating retrospectives and daily stand-ups Show less

Greater Minneapolis-St. Paul Area

• Served as team Scrum Master - facilitated retrospectives and daily stand-ups.• Promoted to Senior QA Engineer March 2021.• Chosen to represent my company and attend the Grace Hopper virtual 2020 celebration/conference• Collaborated with an agile team providing input for product backlog, sprint planning, story development and testing, demonstrations, and retrospectives. • Designed and executed automated and manual system, regression, and integration test cases across multiple… Show more • Served as team Scrum Master - facilitated retrospectives and daily stand-ups.• Promoted to Senior QA Engineer March 2021.• Chosen to represent my company and attend the Grace Hopper virtual 2020 celebration/conference• Collaborated with an agile team providing input for product backlog, sprint planning, story development and testing, demonstrations, and retrospectives. • Designed and executed automated and manual system, regression, and integration test cases across multiple environments Show less

Minnetonka, Mn

As a quality assurance engineer at Sovos, I wrote, documented and applied functional, regression, exploratory and automated tests to verify story requirements are met, as part of an intercontinental agile scrum team working on a SaaS solution. The automated tests included DUnit and utPL/SQL tests.• Served as scrum master for one month along with a colleague, which involved leading daily standups, coordinating team’s release activities, and sending code to test environments•… Show more As a quality assurance engineer at Sovos, I wrote, documented and applied functional, regression, exploratory and automated tests to verify story requirements are met, as part of an intercontinental agile scrum team working on a SaaS solution. The automated tests included DUnit and utPL/SQL tests.• Served as scrum master for one month along with a colleague, which involved leading daily standups, coordinating team’s release activities, and sending code to test environments• Volunteered for development onboarding committee, which had restructured the onboarding program to increase new hire productivity Show less

Minnetonka, Mn

Assisted clients with use of SaaS tax reporting products via email and phone and acted as a primary point of contact for any Tier I questions. Served as an escalation point for complicated client support cases for tax reporting software. Monitored and distributed support cases out to Tier I Technicians.• Promoted to Support Technician Tier II, Oct. 2015• Managed eight Tier I Support Technicians on a client outreach project where 40 casino clients were set up for a successful 2016… Show more Assisted clients with use of SaaS tax reporting products via email and phone and acted as a primary point of contact for any Tier I questions. Served as an escalation point for complicated client support cases for tax reporting software. Monitored and distributed support cases out to Tier I Technicians.• Promoted to Support Technician Tier II, Oct. 2015• Managed eight Tier I Support Technicians on a client outreach project where 40 casino clients were set up for a successful 2016 tax season• Created product documentation which was distributed to over 300 clients Show less

Minnetonka, Mn

Assisted clients via phone and email with use of complex tax reporting software while driving open tickets to resolution, and worked with team on client outreach projects. • Co-lead four different product "boot camps" for new employees• Served as a training mentor for new Support Technicians

Gustavus Adolphus College

Provided phone and in-person technology support and troubleshooting to Gustavus community. • Promoted from Consulting Assistant • Led biweekly employee meetings and executed annual Consulting Assistant hiring with Senior Consulting Assistant team

Bachelor Of Arts (B.A.), Biochemistry And Molecular Biology

Activities and Societies: Firethorne Literary Journal Editor, Gustavus Quiz Bowl Co-President, Gustavus Wind Orchestra, Gustavus Saxophone.

Study Abroad